HeyJaredThe Learning Experience Ops Show
The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond.Each episode explores how learning teams are adapting…
- Indexed episodes, last 90 days
- 4
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- Sep 1, 2026
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- Jul 3, 2026
Latest episodes
Episode 27: Quality Is Not a Destination: Brenda Boyd on Continuous Improvement, ROI in Higher Ed, and the Frameworks That Make Better Learning Possible (opens the original)
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Summary In this conversation, Jason Gorman talks with Brenda Boyd, founder of Practice Learning and a former senior leader at Quality Matters for more than 14 years. They discuss what quality actually means in online education, why standards should read like carrots rather than sticks, and how her own experience as a returning college student with a terrible online course became the origin story for her career. The conversation covers the maturity of the learning design profession, how assessmen
Episode 26: From AI Disorientation to Traction: Hamit Hamutcu on the Six-Month Shift in How Educators Are Thinking and Talking About AI (opens the original)
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Summary In this conversation, Jason Gorman talks with Hamit Hamutcu, founder of AIx Ed, an event and community platform that brings together K-12 teachers, university leaders, ed tech founders, and policymakers to make sense of what AI means for education. They discuss the striking leap in maturity he observed between the November 2025 and May 2026 AIx Ed conferences, the danger of siloing conversations by sector, and why education is making more progress on how we teach than on what we teach. H
Episode 25: The Talent Crisis Is Not a Skills Shortage- Anand Shekhar and Ram Iyer on What AI Is Doing to Labor Market Value and the Human Capabilities That Survive It (opens the original)
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Summary In this conversation, Jason Gorman talks with Anand Shekhar and Ram Iyer, co-founders of ClaraLearn, a workforce intelligence platform built on a thesis that runs against the grain: the global talent crisis is not a skills shortage but a clarity shortage. Anand and Ram explain how AI is collapsing both the skills and scarcity that have historically determined professional value. They walk through their model for helping professionals discover their identity beyond job titles, explore adj
Episode 24: Toward a Skills Roadmap for Learning Professionals- James Altman on 197 Survey Responses, Three Tiers, and the Crucial Work Ahead (opens the original)
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DOWNLOAD THE JLX FUTURE SKILLS SURVEY REPORT: https://jackrabbitlx.com/fss_report/ Summary In this conversation, Jason Gorman and James Altman unpack the findings of the JLX Future Skills Survey, which asked 197 learning professionals across six regions and multiple sectors to rate nine skills on how important they believe each will be in the next three years. The results revealed three statistically distinct tiers, with learning strategy and design thinking at the top alongside AI tools and sta
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