HeyJaredThe Japan Business Mastery Show
For busy people, we have focused on just the key things you need to know. To be successful in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show.
- Indexed episodes, last 90 days
- 10
- Latest publication
- Sep 10, 2026
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- Earliest in this view
- Jul 9, 2026
Latest episodes
Getting Trust In Japan (opens the original)
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Every leader eventually discovers the gap between being obeyed and being trusted. In Japan's corporate culture — as much as in Sydney, Singapore or Silicon Valley — a title on a business card buys compliance, but it doesn't buy commitment. As of 2025, with talent mobility rising across Japan's white-collar workforce and post-pandemic hybrid teams making face time scarcer, the question of how leaders earn genuine trust has become a boardroom priority from Tokyo to Osaka. Research from organisatio
Needed Basics in Sales (opens the original)
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Q: Why do successful salespeople become complacent? A: Success can create a dangerous sense that the hard work has already been done. Salespeople begin allowing longer breaks, later starts and earlier finishes. These small choices reduce activity and eventually weaken the pipeline. A professional does not judge effort by past success. The professional asks whether today's actions are creating tomorrow's business. Mini-summary: Past success does not protect the future pipeline. Q: What sales basi
Will They Follow Your Ideas? (opens the original)
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Q: Why can strong leadership become dangerous? A: Dynamic leaders are often persuasive, disciplined, hardworking and determined. Those qualities can produce results, but they can also make disagreement feel unsafe. When people expect to be overruled or criticised, they stop challenging the leader's assumptions. Mini-summary: Strength without openness can silence useful dissent. Q: What happened with the ANA meal-service idea? A: Before Shinya Katanozaka became President of ANA Holdings, he propo
Inspiring Your Audience (opens the original)
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Q: Why does storytelling make a presentation more inspiring? A: Storytelling helps an audience picture a message rather than merely hear it. A strong story creates scenes, people and locations in the listener's mind. This makes the speaker's point more memorable and gives the audience a clearer path from the idea to the action being requested. Mini-summary: People remember messages they can see in their mind's eye. Q: What can speakers learn from television preachers? A: Many television preacher
Customer Service Is Your Brand (opens the original)
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Q: Why is customer service part of the brand? A: A brand gives customers a reason to trust a company. It reduces the buyer's sense of risk by promising a consistent level of service. Customer service is where that promise becomes real. When the experience matches expectations, trust grows. When it does not, the brand is weakened. Mini-summary: The brand promise is tested during every customer interaction. Q: What damages a trusted brand most quickly? A: A service failure is not always the main p
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