The IT Experts Podcast
The IT Experts Podcast with Ian Luckett, is designed to help ambitious IT/MSP business owners build a profitable tech business.In this show you will learn the complete tried and tested strategies that are working today as Ian helps techie business owners in the IT / MSP…
- Indexed episodes, last 90 days
- 13
- Latest publication
- Sep 27, 2026
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- Earliest in this view
- Jul 5, 2026
Latest episodes
EP304 - Stop Chasing Revenue – Start Building a More Valuable MSP with Ian Luckett (opens the original)
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In this episode of The IT Experts Podcast, I want to challenge one of the most common success measures in our industry. Are you measuring success, or are you simply measuring size? After more than 300 episodes, some themes keep coming back, and this is one we hear every week from prospects, c lients and the wider community. It is the gap between how much revenue you bring in and how much profit you keep, and why closing that gap is the key to building a more valuable MSP . So many owners set the
EP303 - Why Raising Your Prices Could Be The Fastest Way to Win More Clients with Ian Luckett and Stuart Warwick (opens the original)
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In this episode of The IT Experts Podcast, Stuart Warwick joins me to talk about one of the topics that makes most MSP owners squirm in their seat, raising your prices. It sounds simple on paper and it gets an eye roll from almost everyone who hears it, yet putting your prices up is genuinely one of the fastest routes to a healthier, more profitable MSP. We start by unpacking why raising your prices feels like such a psychological battle. Most MSP owners are scared their clients will leave, go o
EP302 - Why Your Biggest Client Could Be Your Biggest Problem with Ian Luckett (opens the original)
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I n this episode of The IT Experts Podcast, I want to talk about one of the most common reasons MSP owners end up coming to the Growth Hub for help, and it is one I wish more people addressed before it becomes a crisis. That dreaded phone call. Your biggest client rings up and tells you they have been bought out, they are in financial difficulty, or they are simply leaving. If you are lucky, you have a three year contract in place. If you are not, you could lose that revenue overnight. This is c
EP301 - Stop Thinking Small – The Mindset Shift That Helped Build a £10 Million Co-Managed MSP with Adam Monks and Ian Luckett (opens the original)
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I n this episode of The IT Experts Podcast, I sit down with Adam Monks, group director for technical services at A cademia T echnology G roup, to unpack the mindset shift that helped him build a ten million pound co-managed MSP. Adam Monks started his career on the help desk over twenty years ago and worked his way up through service delivery, customer success and professional services before deciding to build something of his own alongside his co-founder Chris. What makes Adam Monks' story so v
EP300 - 300 Episodes later, What We Have Learnt with Ian Luckett & Stuart Warwick (opens the original)
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In this episode of The IT Experts Podcast, Stuart and I mark a genuine milestone, our 300th episode, and 300 episodes later we sit down to share what we have learnt across seven years and every one of those conversations. This is not a tidy list of tips. It is a set of honest reflections on what has changed, what has stayed true, and what we would tell our younger selves if we could. We start with the belief that has shifted the most for Stuart. Every MSP owner knows they need a plan, and that h
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