The Insurance Coffee House with Nick Hoadley
The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Aug 25, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
People & Culture Series EP05 - Insurance Coffee House: Commercial HR Leadership, Culture, Talent & the Evolving CPO Role - Kirk Southern, Group Chief People Officer (Howden Group) (opens the original)
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On this episode of the Insurance Coffee House, Nick Hoadley is joined by Kirk Southern, Group Chief People Officer at Howden, a global insurance group with around 26,000 employees across 57 countries. Kirk shares his career journey from recruitment into HR, beginning with an administrative role during the financial crisis before moving into HR at Royal Bank of Canada. He reflects on the importance of early sponsorship, the value of learning directly from the business, and how roles at Citadel, B
People & Culture Series EP04 - Insurance Coffee House: Building High-Performance Cultures, AI Enablement & People-Led Transformation -Tracy Letzerich, Chief People Officer (Hippo Insurance) (opens the original)
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On this episode of the Insurance Coffee House, Nick Hoadley is joined by Tracy Letzerich, Chief People Officer at Hippo Insurance. With a career spanning consulting, technology, organisational design, and people leadership, Tracy shares how an unconventional path into HR has shaped her approach to building high-performing organisations. Tracy reflects on her early career in technology consulting, where she worked on large-scale business transformation programmes before becoming fascinated by a r
People & Culture Series EP03 - Insurance Coffee House: Scaling HR, M&A Integration, Employee Ownership & Adaptability - Jennifer Martin, CHRO (Alliant Insurance Services) (opens the original)
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On this episode of the Insurance Coffee House, Nick Hoadley is joined by Jennifer Martin, Chief Human Resources Officer at Alliant Insurance Services. Jennifer is approaching 22 years with Alliant, having joined the business in 2004 when it had around 400 employees and was primarily a California-based insurance broker. Today, the organisation has grown to more than 15,000 employees across the United States, Canada and Mexico, and Jennifer has grown alongside it, helping build an HR function capa
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