HeyJaredThe Human Factor: Exploring the Intersection of Humanity, Technology, and Transformation
Welcome to the Human Factor Podcast, where host Kevin Novak, CEO of 2040 Digital and Author of The Truth About Transformation, explores the psychological forces that determine transformation success or failure.Each week, we dive deep into the human side of organizational…
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 24, 2026
- Audience
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- Earliest in this view
- Jul 8, 2026
Latest episodes
S3 Episode 3|034 On Scope, On Schedule, Off Purpose: Why Following the Plan Is Not the Same as Realizing the Purpose, with Tina Berger (opens the original)
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S3 Episode 3|034 On Scope, On Schedule, Off Purpose: Why Following the Plan Is Not the Same as Realizing the Purpose, with Tina Berger Here is a project every one of you has been near at some point. It finished on scope. It finished on schedule. It came in on budget, or close enough that nobody had to write a memo. The steering committee signed off. Somebody ordered a cake. And eighteen months later, the value that justified the whole thing had not shown up, and no one could quite say why. It wa
S3 Ep. 2|033 Performance Is Lost Before Execution: Why the Conditions Around the Work Decide What Capability Converts, with David Edward (opens the original)
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Take two organizations in the same industry, similar size, similar products, nearly identical talent. One performs and the other does not. When leaders of the second one look for the reason, they look at the people, decide they have a talent problem, and hire, train, and bring in a leadership program. A year later the numbers look about the same. They were looking in the wrong place. David Edward has spent four decades studying why people do what they do, first at Ogilvy & Mather, Saatchi & Saat
Season 3, Episode 1|032: The Measurement Ratchet - Why Nothing You Measure Ever Leaves (opens the original)
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Name one measure your organization has retired in the last three years. Not paused. Retired. If the room goes quiet, you have met the measurement ratchet. In the Season 3 opener, Kevin Novak makes the case that organizations can add a measure but almost never subtract one, and that the reason is not analytics. It is accountability. Adding a metric distributes responsibility across everyone who nodded. Removing one concentrates it on the person who made the call. So measures survive the initiativ
S2 Episode 18/031: Season 2 Wrap-Up and Season 3 Preview (opens the original)
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Season 2 comes to a close. In this solo finale, Kevin Novak traces the arc of all eighteen episodes, from the identity crisis of expertise to the long game of institutional transformation, and names the three discoveries that emerged when the research met lived experience: resistance is information, structure usually beats intention, and transformation is not an event but a practice. Patience, repeated. Along the way, Kevin revisits the conversations that shaped the season, with Elizabeth Stewar
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