HeyJaredThe Heavy Duty Parts Report
In each episode, Jamie Irvine and his guests have conversations that empower heavy-duty people. They discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors sell the right parts to fleets, repair shops, and truck operators.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 14, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 6, 2026
Latest episodes
How Fuel Quality Impacts Fuel Economy, Engine Performance & Maintenance Costs in Modern Diesel Fleets (opens the original)
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Send us Fan Mail Episode 377: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Jessica Crabtree, Director of Technical Services, and Garth Redifer, Vice President of Sales at Power Service, about how fuel quality directly impacts fuel economy, engine performance, emissions systems, and maintenance costs in modern diesel fleets. They explain how changes in diesel fuel, including ultra-low sulfur diesel, biodiesel, and renewable diesel blends, have increased t...
The Art of Parts Identification and the Impact on Your Customers (opens the original)
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Send us Fan Mail Episode 376: In this episode of The Heavy Duty Parts Report, our host Jamie Irvine speaks with Joe Steward, General Manager of Betts Truck Parts and Service, about the ongoing challenges of heavy-duty truck parts identification. They compare the catalog-based methods of the past with today's digital tools, discussing how modern trucks have become significantly more complex. The conversation explores the costly impact of misidentified parts across the supply chain, inclu...
Brake Safety Week 2026: The True Cost of Brake Violations (opens the original)
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Send us Fan Mail Episode 375: Host Jamie Irvine is joined by Katie Benet, Strategic Account Manager, and Bruce Williams, Senior Director at Marathon Brake Systems, to discuss the upcoming Brake Safety Week and the significant business and safety consequences of brake-related violations. Using industry inspection data showing that over 15% of inspected vehicles were placed out of service for brake defects, the discussion highlights how inadequate maintenance, deferred repairs, and the use of l...
How to Promote High Performing People in Your Heavy-Duty Parts and Service Company (opens the original)
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Send us Fan Mail Episode 374: In this episode of The Heavy Duty Parts Report, Jamie and Jennifer Irvine discuss the challenges and opportunities of promoting employees from within a heavy-duty repair business. Jamie emphasizes that strong performance in one position does not automatically translate into success in a leadership, supervisory, or sales role. The conversation explores how technicians, lead technicians, shop foremen, service writers, parts professionals, managers, and salesp...
Shotgun Repairs: Why Technicians Guess and Customers Pay (opens the original)
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Send us Fan Mail Episode 373: In this episode of The Heavy Duty Parts Report, Jamie Irvine and co-host Jennifer Irvine explore the problem of shotgun repairs—when technicians replace multiple parts based on assumptions rather than identifying the true root cause of a vehicle issue. They examine how modern commercial vehicles have become significantly more complex making accurate diagnostics more challenging and increasing the risk of unnecessary repairs, downtime, and lost revenue. &nbs...
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