HeyJaredThe Happy Customer Channel
YouTube and Podcast series around providing excellent customer service to any industry.
- Indexed episodes, last 90 days
- 8
- Latest publication
- Sep 23, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 8, 2026
Latest episodes
EP 118 - The Pivot: Changing Direction in Life and Business (opens the original)
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In this special episode of The Happy Customer Channel, Dan revisits conversations with five guests who changed their careers, their priorities, or both. They share what it took to start again—and what their previous chapters taught them along the way. Featuring: • Iman Jalali — Moving from tech into real estate and investing, and adjusting to a slower pace. • Benson Sung — Putting health and family first after personal loss changed his perspective. • Marc Nudelberg — Leaving college football coa
EP. 117 - From Corporate Burnout to 20 SaaS Exits | Stuart Faught (opens the original)
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Stuart Faught has built and sold 20 SaaS companies by focusing on simple products, overlooked niches, and repeatable systems. In one remarkable example, he grew a new business to approximately $100,000 in annual recurring revenue and sold it for around $500,000—all within 90 days. In this conversation, Stuart explains how nontechnical entrepreneurs can build or acquire small, profitable software companies; why distribution matters more than ever; and why he believes the predicted “SaaS apocalyps
EP. 116 - Lt. Raul J. Diaz and Sean Oliver | Killing the Lieutenant: Miami’s Cocaine Wars (opens the original)
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Diaz takes us inside Miami during the cocaine wars of the 1970s and ’80s—a city overwhelmed by political bombings, organized crime, police corruption, heavily armed traffickers, and hundreds of homicides. He shares his firsthand recollections of confronting a new generation of criminals, the rise of Griselda Blanco, the creation of CENTAC 26, and his complicated relationship with notorious informant Ricardo “Monkey” Morales. Sean Oliver explains how researching Monkey Morales led him to Diaz—and
EP. 115 - Kim Bokamper: From NFL Star to Business Owner | Lessons Beyond Football (opens the original)
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From playing under Don Shula and alongside Dan Marino to becoming one of South Florida's most recognizable sports broadcasters and successful restaurateurs, Kim discusses the lessons that carried him through every chapter of his life. In this conversation, Kim opens up about: • His journey from overlooked college athlete to NFL first-round draft pick • Life with the legendary Miami Dolphins • What made Don Shula and Dan Marino special • Transitioning from football into business • Building succes
EP. 114 - How a Sopranos Superfan Built a Jewelry Brand | Daniel Acosta (opens the original)
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Daniel joins us to discuss turning an online community into a product, building an authentic brand around your passion, and why The Sopranos continues to connect with new generations. We also go deep into the show’s biggest questions and theories: • Did Paulie betray Tony? • Was Christopher secretly working with the FBI? • Is Adriana buried beneath Carmela’s spec house? • What really happened in the final scene? • And what would a seventh season look like?
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