HeyJaredThe General Practice Podcast
Ben Gowland talks to those making real change happen in healthcare, getting underneath what they did, how they managed to do it, and the challenges they faced along the way
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 27, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 14, 2026
Latest episodes
Podcast - Hannan Chaudery - GP Triage: How AI is Transforming Access, Capacity and Care (opens the original)
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This week, Ben is joined by Dr Hannan Chaudery, CTO & Co-founder of GP Triage, for an update on how autonomous AI triage and booking is being used across primary care. Returning to the podcast nine months after his previous appearance, Hannan explains how GP Triage has evolved and how practices are using AI to reduce the burden of manual triage, increase appointment capacity and improve patient access. They explore how practices can customise their triage pathways around their workforce, patient
Podcast – Practice Index – Is There Still a Place for Flu in General Practice? (opens the original)
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Flu clinics are a familiar part of the general practice calendar, but are they becoming increasingly difficult for practices to deliver? In this week's episode, brought to you in partnership with Practice Index, we welcome back Claire Houston from Practice Index and new guest Nicki Walker, Practice Manager in Rhyl, to discuss the challenges facing practices during this year's flu vaccination campaign. They explore vaccine supply, consent requirements, the changing role of community pharmacies an
Podcast - Ceri Chaplin & Robert McCartney - PCNs to Neighbourhoods: What Happens Next? (opens the original)
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Where are neighbourhoods taking general practice, and what does this mean for Primary Care Networks? In this episode, Ben is joined by Ceri Chaplin, Managing Partner at Hereford Medical Group, and Robert McCartney, Partner at Hempsons, to discuss the latest NHS England neighbourhood proposals and what they could mean for practices. They explore the changing role of PCNs, funding and locally enhanced services, governance, relationships between practices, and why now is the time for practices to p
Podcast - Katie Collin - Neighbourhood Provider Contracts: What Do They Mean for General Practice? (opens the original)
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This week, Ben is joined by Katie Collin, Partner at Ramsay Brown, to discuss NHS England's consultation on Single Neighbourhood Provider contracts and Multi-Neighbourhood Provider contracts. They explore what the proposed contracts could mean for GP practices, PCNs and federations, including the potential impact on funding, governance and locally commissioned services. Katie explains the different contract options, whether PCNs should consider incorporation, and the potential role of federation
Podcast - Bobby Pozzoni-Child - Building Primary Care Together: How Buckinghamshire Is Turning Integration into Action (opens the original)
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Integrated neighbourhood working has been talked about for years, but what does it actually look like when it's put into practice? In this episode, Ben Gowland is joined by Bobby Pozzoni-Child, Director of Partnerships and Transformation for the Buckinghamshire Primary Care Provider Collaborative. Bobby explains how Buckinghamshire has evolved from a GP Provider Alliance into a truly integrated primary care collaborative, bringing together general practice, community pharmacy, dentistry and opto
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