The Future of the Firm
Conversations with experts that explore the big trends shaping the professional services industry.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 7, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 13, 2026
Latest episodes
How firms can deliver what clients really want from managed services (opens the original)
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In this episode , Priyanka Chaudhry, Global Deputy Vice Chair for Managed Services at EY, joins Fiona Czerniawska, C EO at Source , to explore the changing landscape of managed services and how organi s ations are navigating today's "NAVI" world . We explore the following questions and more: How are the different market conditions ( nonlinear, accelerated, volatile, and interconnected , or NAVI ) forcing leaders to rethink how they run business functions? With many CxOs focused solely on their o
What do firms need to know about how clients perceive them in 2026? (opens the original)
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In this episode of the Future of the Firm podcast, Sophie Gunn, Senior Consultant at Source, joins Emma Carroll, Head of Client Voice at Source, to explore the latest findings from Source's Client Perceptions p rogram me and discuss what firms really need to know about how clients perceive them in 2026. We explore the following questions and more: What are the top attributes clients look for when choosing a consulting firm today? Why is expertise alone no longer enough to differentiate professio
Why professional services firms will need a new approach to cybersecurity services, post Mythos (opens the original)
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In this episode of the Future of the Firm podcast, Ganesh Devarajan, America s Cyber Risk Leader for EY, joins Emma Carroll, Head of Client Voice at Source, to explore why professional services firms must evolve their approach to cybersecurity serv ices and discuss the i mplications of A nthro pic 's C laude M ythos . We explore the following questions and more: W hat are the biggest changes taking place in the cyber environment today ? How will the launch of Anthropic's Mythos impact the profes
How is adaptability setting the best firms and clients apart from their competitors? (opens the original)
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In this episode of the Future of the Firm podcast, Rob Fisher, Global Head of Advisory for KPMG International, joins Emma Carroll, Head of Client Voice at Source, to explore how adaptability is setting the best firms and clients apart from their competitors. We explore the following questions and more: Why is incrementalism a recipe for failure in enterprise transformation? What is the "competitor blind spot" and how does it skew strategic planning? Why isn't the surge in AI-driven data translat
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