The Customer Success Pro
I’m Anika Zubair, CS executive, coach, and founder of RevUp Academy™. On this channel, I teach Customer Success professionals how to become revenue leaders, master value-driven conversations, and grow their careers with confidence.
- Indexed videos, last 90 days
- 24
- Latest publication
- Sep 18, 2026
- Audience
- ~1.2K subscribers
- Earliest in this view
- Jul 8, 2026
Latest videos
Kristina Muñoz Ledo Klakegg - RevUP Academy Testimonial (opens the original)
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Learn more about RevUP Academy: https://thecustomersuccesspro.com/revup ⇩ open me! ⇩ Want a FREE RevUP Masterclass? Join us here: https://thecustomersuccesspro.com/masterclass Kristina Klakegg shares her transformative experience with RevUp Academy, highlighting how the program enhanced her customer success skills, strategic prioritization, and confidence. Discover practical frameworks, cohort learning benefits, and tangible results that can elevate your customer success career. Connect with Ani
Why Missing NRR Is a Design Problem, Not a Talent Problem (opens the original)
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Connect with Anika Zubair: Website: https://thecustomersuccesspro.com/ LinkedIn: https://www.linkedin.com/in/anikazubair/ RevUP Academy™: https://thecustomersuccesspro.com/revup Book Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event Want to be my next podcast guest apply here: https://www.thecustomersuccesspro.com/podcast-guest Download my freebies: https://thecustomersuccesspro.com/resources Business Inquiries - anika@thecustomersuccesspro.com #custome
Why Your Team Is Missing NRR Targets (It’s Not What You Think) (opens the original)
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FREE Masterclass - https://www.thecustomersuccesspro.com/masterclass ⇩ open me! ⇩ Anika Zubair discusses the real reasons behind missing net revenue retention targets in SaaS, emphasizing system design over talent and providing practical solutions for customer success teams to drive revenue growth. Chapters 00:00 Introduction: Why NRR Misses Are Not Talent Problems 08:08 The Role of Customer Success in SaaS Growth 09:29 Common Systemic Mistakes in SaaS Organizations 12:08 Treating NRR as an Outc
Amanda Riffkin - RevUP Academy Testimonial (opens the original)
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Learn more about RevUP Academy: https://thecustomersuccesspro.com/revup ⇩ open me! ⇩ Want a FREE RevUP Masterclass? Join us here: https://thecustomersuccesspro.com/masterclass Amanda Riffkin shares her transformative journey through RevUp Academy, highlighting how it enhanced her ability to advocate for herself, articulate ROI, and approach revenue conversations with confidence. Discover actionable frameworks, peer networking benefits, and why continuous learning is vital for customer success pr
Your Digital CS Strategy Is Broken (opens the original)
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Connect with Anika Zubair: Website: https://thecustomersuccesspro.com/ LinkedIn: https://www.linkedin.com/in/anikazubair/ RevUP Academy™: https://thecustomersuccesspro.com/revup Book Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event Want to be my next podcast guest apply here: https://www.thecustomersuccesspro.com/podcast-guest Download my freebies: https://thecustomersuccesspro.com/resources Business Inquiries - anika@thecustomersuccesspro.com #custome
Publishing over time
Last 90 days. Choose a month to open its work.
Recurring subjects
Named in the text we hold. One piece can cover several.
Audience
~1.2K subscribers
Measured Sep 19, 2026
Source's subscribers, not the number who saw an individual piece.
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