HeyJaredThe Conversation Factory
Welcome to The Conversation Factory, where I investigate how to create change through changing conversations. Each episode I'll talk to an amazing conversation designer about how to Amplify, Shift or Transform conversations in Organizations, Teams, Communities and our own lives.
- Indexed episodes, last 90 days
- 2
- Latest publication
- Aug 18, 2026
- Audience
- Checking…
- Earliest in this view
- Aug 18, 2026
Latest episodes
Meet Your Members Where They Are with TightKnit CEO Zach Hawtof (opens the original)
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My guest is Zach Hawtof, CEO and Co-founder of TightKnit.AI , a platform for businesses that run their communities on Slack. He is also a community builder for people who do or who could potentially use his company's product. He and I are both members of Fabrik, where I host a Founder's Forum that Zack often joins. In this conversation, we discuss community building, the difference between an audience and community, and how to introduce yourself (and get people to introduce themselves) at events
The Science of How Small Talk Can Add Up to a Big Life with Dr. Gillian Sandstrom (opens the original)
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Welcome to the Conversation Factory, conversation designers. My guest today is Dr. Gillian Sandstrom, a psychologist at the University of Sussex who studies what happens when we talk to people we don't know. She is a scientist of Small Talk. Her book, Once Upon a Stranger, is all about the science of how small talk can add up to a big life. And I know exactly what you're thinking. I hate small talk. I hear this all the time from plenty of senior leaders. "It's dumb, it's a waste of time!" they s
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