The Connector
The Connector is the official podcast of Intercoiffure America Canada, designed to connect salon owners and professionals with the leaders, artists, and innovators shaping the future of professional beauty.Each episode brings listeners into thoughtful conversations with some…
- Indexed episodes, last 90 days
- 10
- Latest publication
- Sep 23, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 8, 2026
Latest episodes
27. Delegate More, Grow More: A Conversation with Heather Harris (opens the original)
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Heather Harris, founder and CEO of Spark Pro Global, joins Gordon to explore how strategic delegation can transform salon ownership. From virtual assistants and smarter systems to stronger leadership and increased profitability, Heather shares how salon owners can reclaim their time, empower their teams, and focus on growing their businesses.
26. Salon Today 200: What Great Salons Do Differently with Stacey Soble (opens the original)
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Salon Today’s Stacey Soble joins Gordon to explore what sets great salons apart. They discuss 30 years of the Salon Today 200, changing business trends, recruitment and retention, culture, technology, profitability, education, & the power of community. Plus, Stacey shares what today’s most successful salon owners are doing to build stronger, more sustainable businesses.
25. Salon Business Benchmarks: Growth, Profit & Client Retention with Antony Whitaker (opens the original)
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Renowned salon business educator and coach Antony Whitaker returns for a practical conversation about the numbers every salon owner should understand. Drawing on Zenoti’s 2026 Beauty & Wellness Benchmark Report: Salon Edition and Antony’s recent @GrowMySalonBusiness podcast episode, “The Numbers Don’t Lie,” we explore profitability, rebooking, and client retention, plus how existing clients are driving much of the industry’s growth and why that second visit matters so much.
24. Ruth Roche on the Future of Hairdressing Education: Mentorship, Skills & Staying Creative (opens the original)
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What does great education look like in an industry increasingly shaped by social media, independent work, and fewer opportunities for mentorship? Seven-time NAHA winner and 22-time NAHA nominee Ruth Roche joins us for a candid conversation about the future of education and why mastering the foundations still matters. Drawing on four decades in professional beauty, Ruth shares her perspective on mentorship, creativity, social media, and the importance of understanding the “why” behind great haird
23. How AI Is Changing the Salon Business with Zenoti CEO Sudheer Koneru (opens the original)
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Sudheer Koneru, founder and CEO of Zenoti, joins Gordon for a forward-looking conversation about AI, data and the changing salon business. At the center of the conversation is a bigger idea: AI isn’t about replacing the human side of beauty. It’s about removing friction, strengthening teams and giving salon leaders new tools to build better businesses. They also dig into Zenoti’s industry benchmark data, including slowing guest traffic, the surprising growth of salon membership models, changing
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