The Communication Advantage
For professionals who care about being heard. I care about helping people build the soft skills that set them apart and allow them to reach their potential and make an impact.
- Indexed issues, last 90 days
- 4
- Latest publication
- Sep 29, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 6, 2026
Latest issues
Shut up, already! (opens the original)
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Most of us are willing to accept the notion that simple is smart.Get to the point. Don’t use 14 words when you can nail it in seven. Don’t bury your point. Make it clear what you’re asking for, or need, or want them to understand. Yadda yadda.We know this.Yet we yammer on. And I don’t think it’s just a matter of liking the sound of our own voice, although we wouldn’t be human if we didn’t.Here’s a common one, especially for Quality folks:Someone asks you a question in a meeting. You answer it. T
The Quality Catch-22: You Can’t Get Out of the Weeds When You’re Stuck in the Weeds (opens the original)
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All day long I talk to Quality leaders. At all levels… from Managers to Heads of Quality to Directors and VPs.And it’s always the same story…We need to be involved earlier.This could have been avoided.How has this become my emergency?How do I get a seat at the table?They need to be involved before decisions are made. Before commitments are locked in. Before changes are put in motion.Before somebody
The biggest skills gaps for quality assurance professionals (opens the original)
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Quality folks are superstars.Seriously. We have one of the broadest skill sets imaginable.We have to successfully interact with people at all levels: above, below, across, and outside of the organization.High stakes. Tremendous pressure. That’s the job.And ain’t nobody saying “thank you” most of the time, so we have to keep our chins up and take joy from knowing we’re doing the right thing.But there’s one part of the job we’re often spectacularly underprepared for.Q
How to become a better leader (opens the original)
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We all want to become better leaders.Sometimes it’s because we want a promotion and are sick and tired of being passed over.Sometimes it’s because we’re struggling to influence people, and every day we face resistance.Sometimes we’re just tired of feeling like we’re way more capable than we seem to be showing. Thanks for reading The Communication Advantage! Subscribe for free to receive new posts an
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