The Coffee Experts Club Podcast
Welcome to the Coffee Experts Club! If you're anything like us, then you've taken what could have been just a job and appreciated it enough to make it a calling. Coffee is at the center of communities, economies and most people's mornings.
- Indexed episodes, last 90 days
- 9
- Latest publication
- Sep 2, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 8, 2026
Latest episodes
150. What Happens When Your Best Leader Leaves? (opens the original)
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Summary: Leadership changes are inevitable. The key is making sure your business can keep moving when a key person leaves. Aaron, Ben, and Drew discuss how strong systems, clear roles, and documented processes can make leadership transitions easier and your coffee shop more scalable. Ready to find the gaps in your business? Check out the Gap Analyzer and start building a business that does not depend on one person. Minute-by-Minute: 00:10 Introduction to Coffee Experts Club 02:02 Navigating Lead
149. Make It or Buy It? (opens the original)
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Summary: Making your own syrups can save money, create unique flavors, and give your coffee shop more control. But is it actually worth the extra work? Ben and David break down the real costs, challenges, logistics, and benefits of bringing production in house, and explain when it makes sense for a growing coffee shop. Want to build a stronger coffee business? Follow us on social media, reach out to the team, and check out Coffee Experts Academy. Minute-by-Minute: 00:00 | Introduction 03:57 | Ma
148. One Piece of Paper That Protects Your Shop (opens the original)
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Summary: HR may not be exciting, but it can make or break your coffee shop. Aaron and Ben discuss employee handbooks, clear policies, write-ups, and creating consistency as your business grows. Want the same write-up policy template Aaron and Ben use in their own shops? Opt-In here and they'll send it your way. Minute-by-Minute: 00:10 Adventurous Beginnings and Personal Updates 02:10 The Importance of Human Resources in Coffee Shops 05:57 Building a Strong Employee Culture 11:28 Establishing Pol
147. The Cogs Number That Should Scare You (opens the original)
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Summary: Are you paying too much for the products and supplies your coffee shop uses every day? Aaron Hovivian and Ben Clatterbuck break down how smart vendor decisions can lower COGS, improve profitability, and simplify your operations. From negotiating better pricing to working with local distributors and consolidating orders, they share practical ways to keep more money in your business. Want to get a clearer picture of your coffee shop's profitability? Check out the free Profit & Loss tool f
146. Coffee Shop Equipment Essentials (opens the original)
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Summary: Opening a coffee shop? Aaron and Ben explain how to choose the right equipment, when to buy used vs. new, and how to avoid expensive mistakes as your business grows. Planning your first shop or your next location? Explore the free resources at MyFirstDriveThru.Coffee to help you launch and scale with confidence. Minute-by-Minute: 00:00 Introduction 01:03 Building a Coffee Shop the Smart Way 01:56 Why Equipment Choices Matter 04:00 Buying Used vs. New Equipment 09:34 In-House vs. Outsour
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