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The CEO Shift Show – Built to Run Without You

If your business stops the moment you do — this show is for you.The CEO Shift Show helps specialty service business owners build the systems, structure, and leadership that let their business run without them.

Podcast · By Carol Surbey · Canadian English · Official site

Indexed episodes, last 90 days
2
Latest publication
Aug 29, 2026
Audience
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Earliest in this view
Jul 28, 2026
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Latest episodes

  1. Episode · Aug 29, 2026

    Team Readiness: Your Team Isn't the Problem — Your Business Is (opens the original)

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    Your team shows up. They know the work. They want to deliver. So why are you still the first call every time something needs to move? Because team readiness isn't about hiring better people. It's about whether your business is actually set up to let the people you've already hired do their jobs — without routing every piece of information through you first. In this episode, Carol Surbey breaks down the pattern she's seen for 30 years in specialized service trades: the owner hires, trains, trusts

  2. Episode · Jul 28, 2026

    The Authority Gap: Why Your Best Work Stays Invisible (And How to Close It) (opens the original)

    Episode notes · Neutral tone

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    You're good at what you do. Your clients see it — they say "we never thought of that" at every job. So why isn't the phone ringing? Because your expertise only becomes visible AFTER a client hires you. The prospects still deciding never see it — so they compare you on the only thing they can see: price. In this episode, Carol Surbey names the structural problem most specialized service owners never diagnose: the Authority Gap. Through the real story of Frank — a painting and specialty-services o

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