The Business of Joy
Consumer researcher Lisa W. Miller is an expert at telling the story behind the data. The Business of Joy is a business podcast where C-suite leaders and change-makers share real stories and strategies on how joy✨, purpose, and human connection fuel the top line and bottom line.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 23, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 21, 2026
Latest episodes
Building Things Worth Owning | Ellis Winstanley (opens the original)
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Ellis Winstanley was 12 when his parents told him if he wanted his own bedroom, he had to build it himself. He's been building things ever since. Restaurants he turned around while still in college. El Arroyo, with their famous sign that now makes a million people smile every day. A whitewater rafting route. A 58-acre resort in New Braunfels. And Axial Shift, a software platform built on the idea that hospitality people should be doing hospitality, not admin work. His words: "We build things tha
Building a Factory in a Disaster Zone | Julie Colombino Billingham (opens the original)
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Ten days after the 2010 Haiti earthquake, she was alone, no safety plan, no contacts and no evacuation plan. Julie Colombino Billingham had quit her job, sold her Florida home and landed in Port-au-Prince with only $7,000 in her pocket. Many days, she only ate an avocado and drank a single coca-cola. THE PIVOT POINT: It came when a woman grabbed her arm: "I don't want your water, I need a job." As a trained disaster responder, she experienced the brutal truth: handing out free aid destroys local
The Chaos Strategist: Fred LeFranc on Working Above Your Value (opens the original)
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"I don't like mission statements on walls… they have to live in the hearts and minds of the people." — Fred LeFranc Think about that for a second. How many companies have beautiful words framed in the lobby and a working culture that says the opposite? On this week's episode of The Business of Joy, I had the joy of talking with Fred LeFranc (aka "The Chaos Strategist”), founder of Results Thru Strategy. We dive into: 🧠 How pattern recognition helps him stay calm when companies are in chaos ❤️ Th
The "Two-Minute Rule" for High-Stakes Leadership | Amy Hom (opens the original)
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How do you build a culture where employees stay, guests thrive, and profit follows? In this episode of The Business of Joy, Lisa W. Miller sits down with industry veteran Amy Hom to discuss the "Origin Story" of a fearless leader. From picking peaches in St. Louis to running some of the most iconic restaurant brands in the country, Amy reveals the unconventional strategies that drive true job satisfaction and operational excellence. In this episode, we discuss: The Gen Z Confidence Crisis: Why o
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