HeyJaredThe BTA
Welcome to the BTA Chatcast/Podcast - Our conversations with colleagues from within the business travel industry.In these chatcasts & podcasts we will endeavour to find out a little more about our guests from a work and a personal angle, simply put, it is a chance for us to…
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 14, 2026
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- Earliest in this view
- Jul 29, 2026
Latest episodes
BTA In Conversation with British Airways (opens the original)
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Inside British Airways' £7bn Transformation - with Gillian Wickers Host Clive Wratten sits down with Gillian Wickers, Head of UK & Ireland Sales at British Airways, for a look inside one of aviation's biggest transformation stories. From the new Club Suite and First Suite to Starlink Wi-Fi rolling outfleet-wide, Gillian shares how BA's £7 billion investment programme is reshaping the customer experience. Hear about the honest realities of NDC adoption and the three-way partnership between BA, TM
BTA In Conversation with Trainline (opens the original)
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What can the UK learn from Spain's rail revolution? Clive Wratten is joined by Carolyn Booth, Senior Account Manager at Trainline, and Luke Hills, Senior Strategic Growth Manager B2B, to unpack why Spain has become the poster child for rail liberalisation. The numbers tell the story. Spain's high-speed network hit 44.5 million passengers last year, up 12% year-on-year and roughly double 2019 levels. On the Madrid–Barcelona route alone, four operators now run a combined 41 round trips a day - aro
BTA In Conversation: with Cvent - Trust in Business Travel and Events. (opens the original)
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Can AI-generated content ever build trust, or does it break it? Clive Wratten sits down with Jamie Vaughan, VP of Event Solutions at Cvent, to unpack the results of Cvent's latest customer research on AI and trust. The numbers are striking: 85% of marketers say AI-generated content has made trust harder to build. But 98% of respondents still say in-person and community events arecentral to their strategy - proof that human connection isn't going anywhere. Jamie explains why speed and scale don't
BTA In Conversation: First Travel Solutions (opens the original)
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BTA In Conversation: First Travel Solutions Ground transport rarely gets top billing in business travel conversations, but this episode might just change your mind. Host Clive Wratten sits down with Nic Ryder, Head of Business Development at First Travel Solutions (FTS), the specialist ground transport division of First Bus, for a conversation thatreveals just how much lives behind the scenes of "getting people to work." Nic pulls back the curtain on a business moving around 2 million passengers
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