The Boardroom Memo
The Boardroom Memo is a podcast by NETCONOMY about the future of commerce, customer relationships, and digital business.In each episode, leaders, innovators, and industry experts discuss the shifts that are changing the market right now: from AI and agentic commerce to…
- Indexed episodes, last 90 days
- 2
- Latest publication
- Sep 16, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 16, 2026
Latest episodes
Winning Hearts and Market Share: AI-Powered Customer Loyalty (opens the original)
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Why do consumers belong to dozens of loyalty programs yet remain active in only a fraction of them? In this episode of The Boardroom Memo Powered by NETCONOMY, we dive into the radical evolution of customer loyalty—from generic transactional discounts to deep emotional brand love. Joined by Julia Knutti (Chief Revenue Officer Customer Experience, SAP MEE) and Manuela Fritzl (Head of Business and Platform Advisory, NETCONOMY), we unpack what enterprise retail and CPG decision-makers need to know
Demystifying ERP: Building the Connected Enterprise (opens the original)
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How do business leaders survive mounting margin pressures, rigid new regulations, and AI pilot fatigue? The secret lies in bridging the gap between front-end customer experience (CX) and your digital backend. In this episode of The Boardroom Memo, we are joined by Martin Barzauner (CEO of NETCONOMY) and Patrick Pierron (Executive Director ERP Practice at NETCONOMY) to demystifying the complex world of modern ERP. Together, they officially announce the launch of NETCONOMY’s groundbreaking, integr
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