The BMK Vision Podcast
Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them.
- Indexed episodes, last 90 days
- 19
- Latest publication
- Sep 21, 2026
- Audience
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- Earliest in this view
- Jul 6, 2026
Latest episodes
#124 - MSP Action Items - How Detailed Is Too Detailed | BMK VISION ROUNDTABLE (opens the original)
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Josh brought a live client problem to this one. He had given a single leader about thirty action items for one initiative goal, and that leader told him it felt like being treated like a child. The feedback was fair. The instinct behind the thirty items was not wrong either, and that tension is the whole episode. Josh Peterson and Gary Boyle work through where action items actually belong in a strategic plan, when a step deserves to be its own task, and how you tell whether a plan is working or
#123 - MSP Owner Pay: Stop Paying Yourself Like an Employee | FROM THE TRENCHES (opens the original)
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A million dollars in revenue, a hundred and eighty thousand to the owner, three percent left at the bottom. The owner is not careless. They are comfortable, and comfort is what stopped the examination. Read the full breakdown:https://beringmckinley.com/blog/msp-owner-pay-why-you-should-take-profit-instead-of-a-salary?utm_source=youtube&utm_medium=short&utm_campaign=ep123&utm_content=short1 Watch the full episode:https://youtu.be/9ypR77IFGIM Apply to be a guest on the show:https://beringmckinley.
#122 - AI Outreach for MSPs: What to Ask Before You Sign | BMK VISION ROUNDTABLE (opens the original)
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An MSP owner asked Josh Peterson a question with an obvious answer, right up until you look at it closely. He pays fifty to sixty thousand a year for a capable appointment setter. An AI outreach service quoted him thirty-six thousand to do more of the same work, across far more of the market. He goes on the sales call either way. Gary Boyle settles the technology question quickly, then moves to the part that decides whether the money works. A vendor controls nothing after the email lands, so a c
#121 - MSP Acquisitions: Not Every Buyer Is a Roll-Up | FROM THE TRENCHES (opens the original)
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Every MSP owner gets the same email. Someone would like to talk about acquiring your company. Most go straight to the trash, and the rest get filed under one mental category: private equity, roll-up, spreadsheet, faceless. Mitch Pulver is the person on the other end of one of those emails, and he is none of those things. Mitch is the CEO of Quality Network Solutions, a managed services provider supporting more than 200 K-12 school districts across Illinois and Missouri. A Naval Academy graduate
#120 - MSP Software Costs: When Building Your Own Actually Pays | BMK VISION ROUNDTABLE (opens the original)
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Josh Peterson is three billing cycles into a licensing dispute. His team submitted cancellations four months ahead of renewal, in writing. The renewal date passed without acknowledgement, the next invoice came back larger because the annual increase had been applied to seats that should have been gone, and the eventual resolution was a credit rather than a refund. Gary Boyle declines the villain reading and offers a mechanism instead. Bundled low entry pricing built an installed base too cheap t
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