The Bagfather
Your all-access pass to the world of baggage, aviation, and innovation.Step into the fascinating world of baggage and aviation with The Bagfather.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Aug 7, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 10, 2026
Latest episodes
Jamie Ratcliffe/Sarah Charsley: How Heathrow Is Reinventing the Baggage System (opens the original)
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The Future of Baggage Operations at Heathrow: Automation, Data & Passenger Trust In this episode of The BagFather, host Jen Zemba sits down with Jamie Ratcliffe , Senior Product Development Manager for Baggage at Heathrow Airport , alongside Sarah Charsley from Vanderlande , to explore the evolving world of baggage operations at one of the busiest airports in the world. The discussion opens with the immense scale of Heathrow’s baggage systems. Jamie and Sara examine the challenges of upgrading l
Anne-Marie Pellerin: Creating A Truly Connected Airport (opens the original)
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From Data Overload to Operational Intelligence: Connecting Aviation's Hidden Systems In this episode of The BagFather , hosts Jen Zemba and Marlon van der Meer welcome Anne-Marie Pellerin , CEO of Curie Technologies, to explore one of aviation's biggest operational challenges: transforming fragmented data into real-time intelligence that improves baggage, security, and airport operations. The conversation examines why airports aren't suffering from a lack of data, but rather from disconnected sy
Gus Naughton: Improving Baggage Operations | Alaska & Hawaiian Airlines’ Digital Transformation (opens the original)
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AI, Innovation & Rebuilding Trust in Baggage Operations In this episode of The BagFather , host Marlon van der Meer sits down with Gus Naughton , Principal Software Engineer at Alaska and Hawaiian Airlines , to explore how AI and digital innovation are transforming baggage handling behind the scenes. The conversation starts with the airline industry’s shift from manual, fragmented processes to data-driven systems powered by AI. Gus shares how machine learning is improving lost baggage matching,
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