HeyJaredTECHtonic: Trends in Technology and Services
Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 18, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 10, 2026
Latest episodes
135. AI on Autopilot: Where Humans Still Belong in the Cockpit (opens the original)
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AI is forcing managed services to rethink how work gets done, measured, and priced. Thomas Lah talks with Scott McIsaac, CEO of Helios Core, about autonomous IT operations, the knowledge problem hiding inside enterprise environments, and why the economics of AI-driven support are still being figured out.
134. Rewriting the Rules of SaaS Value (opens the original)
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AI is reshaping the economics of SaaS, forcing technology companies to rethink how they create, price, and prove value. Thomas Lah and Kantata CEO Michael Speranza explore the shift from software and seats to context, outcomes, and AI-powered value.
133. Beyond the Blunt Instrument: Why “It Hallucinated” Isn't an Answer (opens the original)
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AI agents are failing inside enterprises every day, and almost nobody can say why in a way that leads to a fix. In this episode of TECHtonic, host Thomas Lah talks with Sekhar Sarukkai, founder and CEO of ChatSee.ai, about why "it hallucinated" doesn't explain agent failure, and what a real taxonomy of failure modes reveals instead.
132. Rerouting Around the Accident to Build a New Revenue Model (opens the original)
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AI is reshaping B2B sales, but most companies are pointing it at the wrong person. In this episode of TECHtonic, host Thomas Lah talks with Stephen Messer, co-founder of Collective[i], about why three decades of sales technology were built to study the seller instead of the buyer, and what changes when AI finally studies the one person who actually makes the decision.
131. Psychological Safety Is Your AI Strategy (opens the original)
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Thomas Lah sits down with social psychologist Sarah DiMucco, Ph.D. to explain why so many AI rollouts stall out, not from sabotage, but from quiet, unmanaged resistance. Sarah unpacks the psychology behind employee fear, the three-part formula for future-ready leadership, and why trust, not technology, determines whether AI transformation actually sticks.
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