Teaching with Tech in Mind
Teaching with Tech in Mind explores teaching and learning technology from two different angles: (1) designing learning experiences to teach adult learners how to use technology, and (2) the pedagogy behind technology use to aid learning.
- Indexed issues, last 90 days
- 4
- Latest publication
- Sep 9, 2026
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- Jul 21, 2026
Latest issues
Using AI to build courses better, not faster (opens the original)
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I’ve been really struggling with the idea of using LLMs to assist with course design and creation. Even after playing with Claude and Gemini for months, I couldn’t get results that were up to my standards of course design. Either the design itself was weak, or the writing was horrendous, or both.At the same time, LLMs have some strengths that can be helpful when you’re designing a new course, especially if you have a large amount of SME content to process. Recently, I found myself working on a c
Submit your idea to the Customer Education AI playbook (opens the original)
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My colleague, Erika Hickey, and I believe the best way to figure out how to use AI is to see how other people are using it in their day-to-day work, and get inspired by those use cases. Because of that, we’re compiling an AI playbook for folks working in the Customer Education space as a free resource to help empower the community. We want to crowdsource your ideas and real-world solutions to create a practical playbook!What we’re looking forPick whatever fits your experience, you don’t need to
Finding information is not the same as learning (opens the original)
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I can find the answer to almost any question in a matter of seconds. I’ve been able to do that for years, long before AI entered the chat (let me google that for you). And yet somehow, despite all of that instant access to information, I’m still pretty bad at stuff like baking. And math.The information access isn’t new. Finding information hasn’t been the hard part for decades now.“AI is going to change learning”I keep seeing this claim, or some version of it, popping up on my education-skewed L
Humans don't learn the same way AI learns (opens the original)
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Access to information has increased rapidly in the past couple of decades. But despite the creation of Wikipedia, MOOCs, learning apps, and now the ever-growing prevalence of AI (and lots of people shouting from the rooftops how much this will change things), the way humans learn in society has largely looked the same. And we—as individuals and as a society—haven’t gotten suddenly way smarter. But why? A recent Stanford piece, in reviewing how humans learn social conventions, discusses the role
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