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Store Blind: Fresh Eyes, Hidden Wins

A retail field journal uncovering the overlooked details, hidden friction and operational blind spots quietly draining your store's bottom line.

Newsletter · By DeAnn Campbell · English · Official site

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Jul 13, 2026
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  1. Issue · Jul 13, 2026

    Two Wayfair Flagships (opens the original)

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    A signal hiding in plain sight…These two photos sum up much of what I saw at Wayfair’s two flagship stores.There’s an interesting story of contrast and contradiction running throughout Wayfair’s Atlanta and Chicago flagship stores. There’s a long history of great Direct-to-Consumer brands who’ve failed at physical stores. Most commonly, they design stores for branding, not selling. They underestimate operational complexity and returns volume, They fail to correctly me

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