HeyJaredSteve Denning
- Indexed articles, last 90 days
- 3
- Latest publication
- Sep 7, 2026
- Outlet visibility, for yahoo.com
- Top 1K sites
- Earliest in this view
- Aug 2, 2026
Latest articles
Why Costco’s ‘Customer Value’ Outperformed IBM’s ‘Shareholder Value’ (opens the original)
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In 1985, Costco's then chief operating officer, Craig Jelinek, told co-founder Jim Sinegal that the company was losing money on its $1.50 hot-dog-and-soda combo special and asked to raise the price. Sinegal's reply was an operating rule, not a joke: "If you raise the price of that xxx hot dog, I will kill you. Go figure it out." Jelinek figured it out. Costco brought production in-house, cut cost, and left the customer promise intact. The combo has stayed at $1.50 since 1985. Over the years, the
Why Networks Are Outperforming Hierarchies In The U.S. And Europe (opens the original)
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In a world where networks are systematically outperforming hierarchies, why do management experts keep prescribing more hierarchy? The latest Harvard Business Review cover story, written by BCG, urges greater "alignment." When firms struggle, the diagnosis is that they are "insufficiently aligned." Alignment, in practice, means tighter hierarchical agreement at the top and more systematic control throughout the organization. There is no recognition that networks of competence are outperforming h
Rediscovering The 250-Year Triumphs Of Value Creation (opens the original)
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For the past half-century, a simple story has taken hold of boardrooms and business schools: the purpose of a business is, and always has been, to maximize shareholder value. Anything else is dismissed as soft-headed idealism or dangerous distraction. In 2011, Jack Welch called the idea "the dumbest idea in the world." The Business Roundtable and several hundred business leaders publicly renounced it in 2019. Yet the doctrine has continued to shape practice, and recent voices in Harvard Business
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