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Speaking From Experience by Cortico-X

Speaking From Experience is a bi-weekly podcast from Cortico-X, an experience-led transformation firm helping companies unlock growth by aligning strategy, technology, and human-centered design.

Podcast · By Cortico-X · English · Official site

Indexed episodes, last 90 days
2
Latest publication
Sep 17, 2026
Audience
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Earliest in this view
Aug 5, 2026

Latest episodes

  1. Episode · Sep 17, 2026

    S3E3 · How SCAN Turns Member Obsession Into Strategy with Martin Esquivel & Trish Cox (opens the original)

    Episode notes · Positive tone

    Read excerpt

    What happens when a healthcare organization puts members at the center of every decision while staying disciplined about financial sustainability? On Speaking From Experience, host Sujay Saha speaks with Martin Esquivel, Chief Product Officer, and Trish Cox, Chief Experience Officer at SCAN Health Plan, about turning member obsession into a strategic advantage. They explore how Trish and Martin balance member advocacy with the discipline of running a sustainable business, and how that tension sh

  2. Episode · Aug 5, 2026

    S3E2 · Why Human Connection Is a Growth Engine in Modern Banking with Eric Feldstein (opens the original)

    Episode notes · Neutral tone

    Read excerpt

    What if human-centricity wasn't a marketing initiative, but your most defensible competitive advantage? In this episode of Speaking From Experience, host Sujay Saha sits down with Eric Feldstein, SEVP and Head of Retail and Business Banking at M&T Bank, to explore why human connection remains one of the strongest competitive advantages in an increasingly digital world. Eric shares how M&T has built a relationship-driven culture across thousands of employees and branches, turning human-centric le

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