HeyJaredSMACK Hospitality
Welcome to SMACK!Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment.
- Indexed episodes, last 90 days
- 2
- Latest publication
- Sep 21, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 15, 2026
Latest episodes
Puneet Chhatwal - IHCL | "The Guest is God", East Meets West & Scaling with Soul (opens the original)
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"The guest is God." While the rest of the world builds cookie-cutter luxury, Puneet Chhatwal is here to school the industry on what luxury hospitality with a soul actually looks like. As the MD & CEO of The Indian Hotels Company Limited - the force behind Taj Hotels - he's leading the charge on building a global empire powered entirely by emotion. Recorded at the brand-new Taj Hessischer Hof in Frankfurt, Fritz gets the full breakdown from Puneet on how it's done… Here's the deal: - East Meets W
Stijn Oyen - Design Hotels | Selective by Design, Independence at Scale & The Marriott Partnership (opens the original)
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350 hotels. 58 countries. And they reject 95% of hotel applications. Ouch. Fritz caught up with Stijn Oyen, Managing Director of Design Hotels, at upnxt26 - organised by Elevatr Hospitality - to talk about how you build a global brand without selling your soul… Fun fact: Stijn's career started in a two-star Michelin kitchen. He still runs hospitality like a chef: teamwork, zero compromises, and every detail has to be perfect or it doesn't leave the pass. Now, here's what Stijn shared: - Curation
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