Skip the Queue
Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests.
- Indexed episodes, last 90 days
- 16
- Latest publication
- Sep 24, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 8, 2026
Latest episodes
A Zoo, a Soft Play and a Trampoline Park: From the Warehouse Floor to the Chair with Cassie Poland (opens the original)
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As part of Skip the Queue’s mini-series celebrating 90 years of BALPPA, Andy Povey is joined by Cassie Poland, Joint Managing Director of Drusillas Park, to discuss the story behind a family-run attraction that has evolved from a tea cottage into a zoo and ride park. Cassie shares her journey from working across the park to leading the business with her family, as well as the challenges of running multiple types of attractions across three sites. They also explore Cassie’s role in BALPPA, becomi
From Bird Gardens to Britain's Best-Rated Theme Park: The Independent That Out-Rated the Giants with Richard Mancey (opens the original)
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As part of Skip the Queue’s mini-series celebrating 90 years of BALPPA, Laura Baxter is joined by Richard Mancey, Owner and Managing Director of Paultons Park, to explore the story behind one of the UK’s most successful independent theme parks. Richard shares how Paultons grew from a country park and bird gardens into a 140-acre theme park, the impact of launching the world’s first Peppa Pig World, and the thinking behind major investments such as Valgard: Realm of the Vikings. This episode also
What Happens When Live Theatre Takes On the Attractions Industry with Anna Warnecke (opens the original)
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As part of Skip the Queue’s mini-series celebrating 90 years of BALPPA, Andy Povey is joined by Anna Warnecke, CEO of Kynren and 11Arches, to explore an attraction unlike any other in the UK. Anna shares the story behind Kynren, its spectacular open-air night show performed by around 1,000 local volunteers, and the newly opened Kynren: The Storied Lands. They discuss what happens when live theatre and immersive experiences meet the attractions industry, including the challenges of managing capac
A Theme Park, a Festival Site and a Film Set: How Dreamland Stopped Being Just an Amusement Park with Eddie Kemsley (opens the original)
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As part of Skip the Queue’s mini-series celebrating 90 years of BALPPA, Andy Povey is joined by Eddie Kemsley, CEO of Dreamland Margate, to discuss how one of the UK’s oldest amusement parks has reinvented itself. Eddie shares how Dreamland has expanded beyond rides into live music, events, weddings and film productions, and how diversification has shaped the business and its role in Margate’s revival. The episode also explores heritage, the attractions community and what the future could hold f
From a Model Village to Four Resorts: The Only Family Business Running a Theme Park Chain with Julie Dalton (opens the original)
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As part of Skip the Queue’s mini-series celebrating 90 years of BALPPA, Laura Baxter is joined by Julie Dalton, Managing Director of Gulliver’s Theme Park Resorts, to talk about the story behind the UK’s only multi-site family-owned theme park group. Julie shares how Gulliver’s grew from a model village in 1978 into four resorts, the challenges of opening Gulliver’s Valley during the pandemic, and what it takes to run a growing theme park business without a corporate parent. This episode also ex
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