Shop Shock: Retail After AI
Shop Shock is what happens when retail has to get back to profitable business in the aftermath of the AI apocalypse. Two retail nerds dig into what's working, what's weird and what's evolving, minus the hype.
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- Jul 8, 2026
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Store To Store: An honest review of our walk through Wayfair's two flagship stores (opens the original)
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Chuck and I explored Wayfair's two flagship stores, one in Chicago, the other in Atlanta and what we found was surprising. For a company born online, Wayfair's leap to physical retail has avoided some of the mistakes most D2C retailers suffer. But what they did get wrong was fascinating, and more than a little unusual. We take you through a our top findings, complete with pictures and videos to see what Wayfair's stores predict for their future.
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