HeyJaredServiceNow Podcasts
ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow.
- Indexed episodes, last 90 days
- 9
- Latest publication
- Sep 3, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
Intelligence Without Action Is Just Overhead with Patrick McGarry (opens the original)
Read excerpt
Patrick McGarry, Federal CDO at ServiceNow and author of The Adaptive Organization , has spent years watching organizations accumulate data and tools but fail to convert them into decisions. Overhead grows. Outcomes don't. Hence “ Intelligence Without Action Is Just Overhead. ” Patrick joins Juan and Tim to walk through why federal data programs stall (the idea-to-deployment lag is long enough that the tech moves on), why incentives matter more than mandates, and why the right question should no
TAKEAWAY Intelligence Without Action Is Just Overhead with Patrick McGarry (opens the original)
Read excerpt
This is the takeaway episode with Patrick McGarry, Federal CDO at ServiceNow and author of The Adaptive Organization , who has spent years watching organizations accumulate data and tools but fail to convert them into decisions. Overhead grows. Outcomes don't. Hence “Intelligence Without Action Is Just Overhead. ” See omnystudio.com/listener for privacy information.
Data Products Done Right: Lessons from Capital One's Journey at Scale with Bethany Sehon (opens the original)
Read excerpt
Most companies slapping the "data product" label on existing data assets are fooling themselves. Bethany Sehon, Enterprise Data Leader at Capital One, has been building data products and ontologies in production long before they became buzzwords. Bethany joins Juan and Tim to share lessons learned: dedicated data product managers (not side-of-desk), ontologists treated as first-class citizens, a VP-accountable governance process, and much more. Topics discussed: Data products as a discipline, no
TAKEAWAY - Data Products Done Right: Lessons from Capital One's Journey at Scale with Bethany Sehon (opens the original)
Read excerpt
This is the takeaway episode with Bethany Sehon, Enterprise Data Leader at Capital One where she share lessons learned of building data products and ontologies in production long before they became buzzwords: dedicated data product managers (not side-of-desk), ontologists treated as first-class citizens, a VP-accountable governance process, and much more. See omnystudio.com/listener for privacy information.
Why Translation Isn't the Same as Understanding | Multilingual Content at ServiceNow (opens the original)
Read excerpt
Why multilingual content is a business risk, a compliance question, and an AI-readiness problem - not just a translation checkbox - with ServiceNow's Lyena Solomon. #ServiceNow #Localization #Globalization #AI Chapters 00:00 Cold open: "half ten" and the meaning problem 00:29 Welcome + episode topic 00:53 Meet Lyena Solomon 01:12 Why this isn't just translation 03:49 The word "order" - context matters 05:05 What is language governance? 06:04 Translating "pizza" 07:03 The regulatory reality (Queb
Publishing over time
Last 90 days. Choose a month to open its work.
Recurring subjects
Named in the text we hold. One piece can cover several.
Audience
No verified audience measurement yet.
About this data
Counts cover the work we have indexed. Tone needs enough text and a confident classification. Excerpts and episode notes are not full articles or transcripts.
Identity or attribution wrong? Suggest a correction.