HeyJaredSell more and lose less - with ECR Retail Loss
Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste.
- Indexed episodes, last 90 days
- 5
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- Sep 3, 2026
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- Jul 9, 2026
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Self-checkout participation and loss (opens the original)
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Push more transactions through self-checkout and you will lose more stock. That much was already suspected. What nobody could put a number on, until now, was how much more. Professor Matt Hopkins of the University of Leicester joins Colin Peacock to talk through the Self-Checkout Loss Report 2026, the largest study of fixed self-checkout loss yet attempted, built on data from thirty-nine retailers. Matt explains the finding retailers have been waiting for: for every one percent rise in the share
Body-Worn Cameras (opens the original)
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Body-worn cameras are now one of retail's most talked-about safety tools. The question is no longer whether they work, but how to get colleagues to wear them. In this episode of Sell More Lose Less, Colin Peacock talks to Professor Emmeline Taylor about what a recent ECR call with around 40 retailers revealed about body-worn cameras on the shop floor. They cover the three things a camera does (deter an incident, de-escalate a confrontation through its "civilising effect", and capture evidence wh
Remote Monitoring (opens the original)
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Not long ago, retail CCTV was a comfort blanket: there because the store specification said so, and looked at only after something went wrong. That has changed. In this episode of Sell More Lose Less, Colin Peacock talks to Professor Emmeline Taylor about the rise of remote monitoring in retail, fresh from a two-day ECR meeting with 50 to 60 retailers. They unpack how remote monitoring centres, sometimes called security operations centres, crime centres or intelligence hubs, are pulling together
Bananas (opens the original)
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Bananas are one of retail's best sellers. They are also one of its biggest waste lines. In this episode of Sell More Lose Less, Colin Peacock talks to food waste expert Richard Thalemann about why so many bananas are thrown away, and what retailers can do about it. They unpack a recent ECR meeting and a visit to a ripening factory in Dublin: why 36% of banana waste comes down to fruit that is too yellow, how ripening upstream sets shelf life in store, and a simple box-packing "magic trick" that
Winning Hearts and Minds (opens the original)
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The stores that waste the least food often have one thing in common: engaged colleagues. In this episode of Sell More Lose Less, Colin Peacock talks to food waste expert Richard Thalemann about why engagement matters so much, and why it is so hard to sustain. They explore why people treat food differently at home and at work, the cognitive dissonance of caring about waste while being measured on sales, and why the emotional pull of charity donation rarely reaches the markdown gun. They also ques
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