HeyJaredSean O'Neill
- Indexed articles, last 90 days
- 36
- Latest publication
- Oct 1, 2026
- Outlet visibility, for Skift
- Top 1M sites
- Earliest in this view
- Jul 5, 2026
Latest articles
'The P&L Doesn't Lie': Hotels See More AI Costs Than Bottom-Line Gains (opens the original)
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Hotel tech investments keep climbing, but profits aren't keeping pace. Can hotels promise that AI will mean no job cuts and a payoff on the P&L at the same time? Hotel companies know what artificial intelligence is costing them. They're less sure what it's earning them. That gap was a recurring theme Wednesday at the Destination AI event in Washington, where executives described a shift from deploying AI tools to proving they pay. "We all know what the costs are right now," said Pat Nestor, seni
Choice Hotels Buys RV Club Harvest Hosts for $130 Million (opens the original)
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Choice CEO Dom Dragisich will need to show that Harvest Hosts, a list of a half-million RV users, converts into hotel stays. Otherwise, he's drifting from the "top priority" he set after taking the job of driving net rooms growth. Choice Hotels said Wednesday it would buy Harvest Hosts, a membership club for recreational vehicle travelers, for about $130 million in cash. It's the first acquisition under Dom Dragisich, who was named permanent president and CEO last month, and the hotel franchisor
Hilton Tech Exec Says AI Agents Put OTAs 'Under Real Threat' (opens the original)
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Hilton CIO Michael Leidinger believes the OTAs' decline will benefit hotels, even while conceding that AI agents will likely charge commissions, too. The difference is that Hilton will get more bookings on its site and app. Hilton's top technology executive thinks AI assistants are doing what years of ad campaigns couldn't: loosening online travel agencies' hold on hotel shoppers. ChatGPT and other large language models have put the online travel agencies "under real threat," said Hilton SVP and
How Hotel CEOs Are Really Using AI, From Voice Agents to a Digital Hyatt CEO (opens the original)
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Hilton, Hyatt, Accor, Wyndham, and Banyan Group all agree AI should make staff better at their jobs. But they split on how to adopt it. The five hotel company leaders who took the stage at Skift Global Forum in New York last week never debated one another. When it came to AI strategy, their answers rhymed: AI needs to make hotel employees better. They split on how many jobs it will displace, how to guide organizations in responding, and whether to be everywhere travelers shop with AI. Here are t
Accor's CEO Weighs 'Complex' Decision on Ennismore IPO and How to Fund U.S. Growth (opens the original)
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Ennismore is Accor's best shot at gaining a U.S. foothold. But ambition isn't a funding plan, and CEO Sébastien Bazin hasn't yet said where the capital to expand Ennismore would come from, such as an IPO. Accor CEO Sébastien Bazin wants Ennismore to help his group push into the U.S. market. But the companies haven't decided how to pay for it yet. Speaking onstage at Skift Global Forum in New York on Wednesday, Bazin said the luxury-lifestyle joint venture needs capital to grow in the U.S. and be
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