Scam Rangers
Scam Rangers - A podcast about the human side of fraud and the people who are on a mission to protect us. We will hear from activists, researchers, prosecutors, human trafficking experts and other advocates, telling the story of scams and scam victims from their perspectives.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 17, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 8, 2026
Latest episodes
Fighting Scams, Rebuilding Trust. One Call at a Time, a conversation with Jaime Zetterstrom, VP Product Management, SOMOS (opens the original)
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What happens when people stop trusting their phones? Scammers have made calls, texts, and messaging platforms central to the way they reach and manipulate victims. And as scams become more targeted and move across multiple channels, the challenge is no longer simply blocking spam or stopping robocalls. In this episode of Scam Rangers, Ayelet Biger-Levin sits down with Jaime Zetterstrom, VP of Product & Innovation at Somos, to explore the role of the telecom industry in fighting scams—and the dif
When Logic Isn't Enough: The Role of Empathy in Fighting Scams, A conversation with Dr. Trina Clayeaux, CEO of Give an Hour (opens the original)
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What happens when someone is so deeply caught in a scam that facts and logic no longer reach them? In this episode of Scam Rangers, host Ayelet Biger Levin sits down with Dr. Trina Clayeux, CEO of Give an Hour, to explore the emotional and psychological impact of scams and why empathy is so important in prevention, intervention and recovery. When someone is in the middle of a scam, they may be under intense pressure, emotionally invested or deeply manipulated. Simply telling them, "This is a sca
Confronting the Yahoo Boys: A Blueprint for Fighting Back, A conversation with Erin West and Paul Raffile (opens the original)
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What happens when investigators follow a scam all the way to the people behind it? In this episode of Scam Rangers, host Ayelet Biger-Levin sits down with Erin West, founder of Operation Shamrock and former prosecutor, and cybercrime researcher Paul Raffile to hear the incredible story of their investigation into financial sextortion. Erin and Paul created a decoy social media profile posing as a teenage boy and quickly became targets of a sextortion scam. They followed the digital trail, built
You Can't Fight What You Don't Measure, A conversation with Ken Westbrook, Founder and CEO of Stop Scams Alliance (opens the original)
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What if one of the biggest reasons we're struggling to fight scams is that we don't fully understand the scale of the problem? In this episode of Scam Rangers, Ayelet Biger-Levin welcomes back Ken Westbrook, founder of Stop Scams Alliance and former CIA analyst, to discuss why scams should be treated as a national security threat, and why doing that starts with better data. Ken shares the story behind Stop Scams Alliance's collaboration with Gallup and what the new research reveals about scam vi
The Trust Layer: Why Banks Must Partner with Customers to Stop Scams (opens the original)
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For years, the banking industry focused on one goal: reduce friction. Every extra interaction with a customer was viewed as something to avoid. But scams have changed the rules. When criminals manipulate customers into authorizing payments themselves, transaction monitoring alone can't tell the whole story. The missing piece is context—and the only person who has it is the customer. In this episode, Ayelet sits down with Kate Pundik, Fraud Risk Management Program Manager at Valley Bank, and Juli
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