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Sarah Knows Support Workers

Sarah Knows Support Workers with Sarah Heriot is the podcast breaking down the NDIS with real talk, hot tips, and zero fluff. Expect interviews with founders, NDIS business owners, and sector leaders — plus the questions support workers actually want answered.

Podcast · By SUPPORT WORKER STORE · English · Official site

Indexed episodes, last 90 days
10
Latest publication
Sep 7, 2026
Audience
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Earliest in this view
Jul 8, 2026

Latest episodes

  1. Episode · Sep 7, 2026

    They Saw the Disability. She Saw Her Son | Lily Grubb, LGO Therapy Group (opens the original)

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    When Lily Grubb’s son Liam was diagnosed with Level 3 autism, was non-speaking and had global developmental delay , her entire world changed. But what frustrated Lily most wasn’t the diagnosis. It was watching people see the disability before they saw her child . In this episode of Sarah Knows Support Workers , Lily shares how she went from a 10-year career in HR to retraining, entering the therapy world and eventually building LGO Therapy Group . We talk about: • Why early intervention can matt

  2. Episode · Sep 3, 2026

    Give Them the Chance to Shine | Julie Fisher (opens the original)

    Episode notes · Positive tone

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    What does good support actually look like from a family’s point of view? In this episode, Sarah sits down with author, speaker, radio host and mum Julie Fisher to talk about raising her son Darcy, who has Down syndrome, and everything her family has learned along the way. Julie shares the reality of receiving Darcy’s diagnosis, navigating medical challenges, raising three boys, finding the right support workers and providers, and why understanding the whole family matters when you’re supporting

  3. Episode · Aug 23, 2026

    Why Is the NDIS Drowning in Admin? Mark Woodland on Kismet & Better Healthcare (opens the original)

    Episode notes · Neutral tone

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    Mark retired. It lasted two weeks. Then he bought a farm, got a tractor, collected around 40 chickens and somehow ended up back building technology. 😂 In this episode, I sit down with Mark, founder of Kismet, to ask a pretty important question: Why do we keep making healthcare and NDIS supports harder to access than they need to be? We talk about removing pointless admin, making healthcare more affordable, giving people more flexible ways to access services and why “that’s how we’ve always done

  4. Episode · Aug 19, 2026

    Sex, Consent & Disability: What Every Support Worker Needs to Hear (opens the original)

    Episode notes · Neutral tone

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    Sexuality doesn’t disappear when someone has a disability—but access to clear, respectful education often does. In this episode, Sarah sits down with sexuality and relationships educator Melanie Guiney, someone she first learned from more than 15 years ago. Together, they unpack the conversations support workers are often expected to handle—but are rarely trained for—including: • Consent and the importance of being able to say no • Privacy, dignity and public versus private behaviour • Healthy r

  5. Episode · Aug 6, 2026

    From Support Worker to NDIS Business Leader | Kelvin Kamara (opens the original)

    Episode notes · Positive tone

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    What does strong leadership really look like in disability support? In this episode, Sarah chats with Kelvin Kamara from Hopewell Community Care about his journey from support worker and house supervisor to helping grow a family-run NDIS provider alongside his wife. Kelvin shares the honest reality of starting fresh, building industry relationships, supporting people with complex health and behaviours, and learning that experience alone doesn’t automatically bring referrals. They also discuss le

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