HeyJaredSaaS Conversations
Katherine Zhang – CEO of OPEXEngine by Bain & Company – has her finger on the pulse of the SaaS industry. She is joined by finance leaders, technology experts, investors, operations professionals, and more for conversations about metrics, benchmarking, and the state of SaaS.
- Indexed episodes, last 90 days
- 1
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- Aug 17, 2026
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- Aug 17, 2026
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Scaling in the AI Era: What Creates Value, and What Doesn't? (opens the original)
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Last week, we hosted a panel discussion on scaling software businesses in the AI era , bringing together perspectives from investors, advisors, and operators: Hank Chen, Partner at Bain & Company ; Isabela "Bela" Peralta, Principal at Insight Partners ; Kunal Agarwal, CFO of Gorgias ; and Katherine Zhang, CEO of OPEXEngine by Bain & Company . The conversation centered on a fundamental question: Is AI changing what it means to be a "great" software business? We explored how investors are rethinki
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