HeyJaredRootly
Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations.
- Indexed videos, last 90 days
- 7
- Latest publication
- Sep 9, 2026
- Audience
- ~193 subscribers
- Earliest in this view
- Jul 6, 2026
Latest videos
How he tripled the support team thanks to AI (and is hiring more) (opens the original)
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Gideon got promoted earlier this year to Head of Technical Support and Customer Service. Since then, he’s 3x’d the team (and is hiring for 5 more roles). But if you look around, support and success teams have been disproportionately impacted by layoffs in recent months (PagerDuty, Atlassian, Weekday, etc.). Why are is Gideon hiring instead of using AI? Turns out every support engineer and CSM at Rootly uses AI heavily. Nobody is hired to move tickets around. Gideon and his team act on requests p
Your next internal developer platform is a library of agent skills (opens the original)
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What happens when AI agents become direct users of your infrastructure? Michael Kutsch, Staff SRE and Team Lead for Cloud Foundations at PostHog, argues that the next internal developer platform may be a library of agent skills. Instead of forcing every task through a portal, his team is giving agents structured context, reusable workflows, and deterministic scripts they can call when reliability and governance matter. The technical shift depends on a cultural one. Michael explains how PostHog's
How getting hired as an SRE is changing in the AI era (opens the original)
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AI is changing every stage of the reliability-engineering career path. Applications are harder to distinguish, traditional coding tests reveal less, junior opportunities are shrinking, and the knowledge expected of an SRE keeps expanding. James Duffy, Principal SRE at Fabric, joins Humans of Reliability to trace that journey from the first application to the future of the field. He explains why he redesigned his interviews around a harder question: is this AI-generated code ready for production?
Your AI agents are lost: give them a graph (opens the original)
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The biggest limitation facing enterprise AI agents may not be the model. It may be the context surrounding it. Anthony Alcaraz, Senior AI/ML Portfolio Growth Manager at AWS and co-author of O'Reilly's *Agentic GraphRAG*, joins Humans of Reliability to explain why reliable agents need more than a vector database and a large context window. They need structured knowledge they can navigate, memory they can prune, constraints they can follow, and feedback loops that help them improve. Anthony breaks
AI vs. AI: from alert fatigue to agentic cybersecurity (opens the original)
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AI is transforming cybersecurity on both sides of the battlefield. Attackers can now launch highly personalized phishing campaigns at scale and build malware capable of making autonomous decisions. At the same time, security teams are using AI agents to investigate alerts, reduce noise, and respond to threats faster. In this episode of Humans of Reliability, we speak with Nir Soudry, Head of R&D at 7AI, about the shift from alert fatigue to agentic cybersecurity. We explore: - How AI is changing
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Audience
~193 subscribers
Measured Sep 19, 2026
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