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Rise and Shine: Your Daily Dose Of Business Tech Inspiration

Where small business tech meets plain English.Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff.

Podcast · By Ask Charly Leetham · English · Official site

Indexed episodes, last 90 days
39
Latest publication
Sep 27, 2026
Audience
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Earliest in this view
Jul 5, 2026

Latest episodes

  1. Episode · Sep 27, 2026

    Can Your Systems Recover When Work Goes Wrong? (2026/774) (opens the original)

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    A system can handle routine work every day and still leave your business struggling when something goes wrong. A duplicate payment, an unusual refund or a failed connection between systems can interrupt the usual process. That’s when you find out how much your technology can help your team recover: ✅ Why routine success can give you a false sense of reliability. ➡️ What staff need to know before they can finish interrupted work. ⚡ Why a single exception may take longer to fix than the original t

  2. Episode · Sep 24, 2026

    Can Trusted Website Code Turn Against Your Visitors? (2026/773) (opens the original)

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    Your website can be secure, fully updated and working exactly as expected, while code from a trusted supplier puts your visitors at risk. That’s what happened when an exposed API key allowed Brevo, the service behind marketing forms, website tracking and customer chat on more than 100,000 websites, to be compromised. Visitors loaded the attackers’ code directly into their browsers, and anyone logged into WordPress as an administrator faced an additional risk. Charly discusses the compromise and

  3. Episode · Sep 22, 2026

    Is AI Searching For What You Actually Asked? (2026/772) (opens the original)

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    Do you use your AI Chat as a glorified search engine? Many of us do because it's an effective way to collate data and analyse it. What happens when you ask for information, your AI "interprets" the request differently and presents you with a confident answer? That's what Charly discusses in todays episode. ✅ A confident answer can still be answering the wrong question ➡️ The shortlist may have been narrowed before you ever see it ⚡ Checking what the AI searched for can be as important as checkin

  4. Episode · Sep 20, 2026

    Who Can Help When Tech Support Goes in Circles? (2026/771) (opens the original)

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    Business systems are complex and when something goes wrong, trying to work out what it is and how to fix can be an exercise in futility. It becomes even more frustrating when there are multiple providers involved and each say their system is working correctly. Todays episode discusses that and asks four questions: ✅ Why is it so difficult to identify where the problem sits? ➡️ What do you need to do? ⚡ How can you get out of the cycle? ⭐ What can the business do while the underlying problem is b

  5. Episode · Sep 17, 2026

    How Did a Genuine Government Email Expose Customer Data? (2026/770) (opens the original)

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    Revolut handed approximately 680 customers’ personal information to a bad actor after receiving requests from a compromised Italian government account that appeared lawful. It appears the company wasn’t hacked, and the emails passed the checks designed to confirm where they came from. Today's episode discusses: ✅ Why Revolut handed the information over ➡️ The legal and regulatory environment that set the incident up ⚡ What it means for the security and privacy of information businesses are requi

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