HeyJaredRick Vosper
- Indexed articles, last 90 days
- 3
- Latest publication
- Sep 9, 2026
- Outlet visibility, for Bicycle Retailer and Industry News
- Top 1M sites
- Earliest in this view
- Jul 6, 2026
Latest articles
Vosper: Re-earning dealer trust, part two (opens the original)
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Back in February, I wrote a piece called "The missing link is dealer trust" in which I opined that dealers' confidence in suppliers was at an all-time low, certainly in the 40-odd years I've been observing this industry. It's certainly not a one-way street. With their increasing emphasis on D2C and Click & Collect sales, it's clear that suppliers are losing trust in dealers, too, at least in their ability to reliably deliver brands' products to the end consumer. But it's not a 1:1 relationship,
Vosper: Why every bike shop should be repairing (almost) every e-bike (opens the original)
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I often hear from retailers about how many calls they get from hub-motor e-bike owners looking for repairs the retailers can't or won't offer. They turn these customers down and the revenue — along with the customer — is lost forever. Dealers' reasons for refusing-bike repairs "on brands we don't sell" are both many and reasonable. Problems take too long to diagnose and are often done on a trial and error basis by swapping out parts. Customer service, especially on D2C bikes, can range from sket
Vosper: Ridership is (still) up. So why are sales (still) down? (opens the original)
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After years of post-COVID chaos, industry suppliers are telling us we can finally start expecting some calm in the summer of 2026. Don't bet on it. 2025 ridership figures are now available from both the National Sporting Goods Association and PeopleForBikes. And they both show historically high levels of participation in cycling. So where are all the new bike sales? The answer is, at least some of them are trickling in in 2026. But the majority of riders, it seems, are still waiting. The ridersh
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Top 1M sites
For Bicycle Retailer and Industry News, the outlet · Measured Aug 1, 2026
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