Retail Disrupted
Weekly retail insights to help you navigate the future of commerce.
- Indexed issues, last 90 days
- 4
- Latest publication
- Sep 18, 2026
- Audience
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- Earliest in this view
- Jul 17, 2026
Latest issues
M&S is the Biggest Comeback in UK Retail (opens the original)
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That’s what I said on BBC Breakfast this morning. M&S is the biggest comeback story in British retail. They have, in the words of CEO Stuart Machin, officially “dumped the frump”. M&S is no longer just where your parents shop. It’s no longer just for underwear and socks. <div cla
What Primark’s Online Launch Really Means (opens the original)
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Primark is more than fashionably late to the e-commerce party.But don’t underestimate them. I spoke to the BBC about how, despite it being 2026 and Primark being like the last retailer on earth to do home delivery, Primark DOES have strong digital presence and a huge, loyal customer base. Ie. a ready-made audience for e-commerce. If they get the online proposition right, the belated move into home delivery could prove to be a major growth opportunity.<a class="image-link image2 is-viewable-img"
Kingfisher: AI-Powered Shopping Is Here (opens the original)
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When a fashion retailer makes a big announcement about price investment, it’s usually one of the mid-market players. M&S. Next. Not Primark.Oh, but this time it is. I spoke to the BBC about Primark’s recent price cuts and what it tells us about the competitive landscape. No one wants to join a race to the bottom but when you’re meant to be THE value fashion retailer and Shein is selling dresses for £3... you’ve got to respond.What do you think - necessary move or a race no one wins? Add your tho
Ocado President: Online Grocery is a Decathlon (opens the original)
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Online grocery is a decathlon. You can't be good in just one discipline. You need to master logistics, availability, pricing, customer experience - the works!That’s what Gregor Ulitzka, President of Europe at Ocado Group, tells me on the sidelines of Shoptalk Europe.Gregor makes the point that this is why a lot of bricks & mortar retailers fail. “They just tacked on one thing. And if you tack the last mile on to a thin margin, which can cost you 10% of your P&L, then by definition, yo
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