Resilient by Design with Rebecca Hay
I'm Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I've finally landed where I want to be.
- Indexed episodes, last 90 days
- 8
- Latest publication
- Sep 29, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
341. How 3 Interior Designers Completely Transformed Their Businesses With Process (opens the original)
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What happens when you stop winging your interior design business and start putting real processes behind it? In this episode, I'm joined by interior designers Ale Cretul, Andrea Krill, and Jocelyn Polce to talk about how dramatically their businesses have changed over the last few years. From Andrea leaving corporate finance and building a growing design team, to Jocelyn moving from 20+ clients a year toward fewer, larger projects, to Ale realizing she needed to learn the business behind the des
340. How I Went From Budget Clients to Selling $300-a-Yard Fabric (opens the original)
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I didn't go from sourcing $20-a-yard fabric to confidently presenting $300-a-yard fabric overnight. In the early years of my business, I wanted to create elevated, custom spaces, but I was constantly trying to save my clients money. Cheaper fabric here. Retail instead of custom there. And eventually, the design I had envisioned would get watered down. In this episode, I'm sharing what actually helped me break out of that cycle. We're talking about knowing your numbers, setting realistic client e
339. Want Premium Clients? Become The Designer They Want To Hire. (opens the original)
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Where do you find premium design clients? I think that might be the wrong question. In this episode, I'm breaking down why you don't simply "find" better clients. You have to become the designer they want to hire. I'm sharing my own experience getting stuck in the budget client referral loop, why your portfolio can either reinforce that loop or help you break out of it, and what I've learned about the way premium clients actually make decisions. You'll hear why professionalism matters beyond bea
338. The Design Business Decisions That Keep You Profitable in a Slower Market with Karin Bennett (opens the original)
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What do you do when the big design projects aren't coming in as quickly as they used to? In this episode, Rebecca sits down with interior designer and business owner Karin Bennett for a candid conversation about the decisions that help keep a design firm profitable when the market shifts. They talk about when it makes sense to take on smaller projects, why Karin continues investing in marketing during slower seasons, and how she balances keeping her team busy with protecting the standards of her
337. Want More Design Clients? Fix The First Two Minutes Of Your Discovery Call (opens the original)
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Want more design clients? Before you focus on generating more leads, take a closer look at what happens once you actually get a potential client on the phone. In this episode, I'm breaking down how to run a discovery call that helps you pre-qualify the right clients, communicate your value, talk confidently about investment, and move the conversation toward a paid consultation. And a lot of it comes down to what happens in the first two minutes. We're talking about why designers need to stop win
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