HeyJaredRepair Shop Reckoning
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry.
- Indexed episodes, last 90 days
- 11
- Latest publication
- Sep 11, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 3, 2026
Latest episodes
RSR Feeling Stressed Pod (opens the original)
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Owning a repair shop can look pretty damn good from the outside. The cars are moving. The team is working. The bills are getting paid. Maybe there is even money sitting in the bank. So why does it still feel like everything could fall apart tomorrow? This week on Repair Shop Reckoning, Kevin and Jason dig into the stress that comes with owning a business and the pressure nobody really sees. Payroll. Vendors. Insurance. Employees. Customers. Loans. Slow weeks. Bad reviews. Staffing problems. Risi
The Business Partner You Never Wanted: You Do the Work, They Control the Outcome (opens the original)
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Who actually controls whether your collision shop makes money? You own the building. You pay the technicians. You buy the equipment. You warranty the repair. You deal with the customer when something goes wrong. You carry the liability. But someone else is telling you what parts to use, what they'll pay for those parts, how much markup they'll allow, how many labor hours the job should take, what labor rate they'll recognize, and what work they're simply not going to pay for. In this episode of
The Kids In The Hall: The Outcasts Who Keep America Running (opens the original)
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What if the kids who never fit the system were exactly the ones built to fix it? This week on Repair Shop Reckoning, Kevin Brown gets more personal than usual. After using AI to explore patterns and tendencies he has noticed in himself his entire life, the conversation starts with school, Ritalin, being labeled hyperactive, struggling with social cues, feeling like an outsider, intense routines, direct communication, pattern recognition, and the feeling that his brain has always worked different
Mistakes That Nearly Broke Us Became Systems That Saved Us (opens the original)
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You can be busy. You can have trucks lined up outside. You can be selling work every single day. And you can still go broke. This week on Repair Shop Reckoning, Kevin is joined by his wife, Marilyn Brown, and daughter, Jordan Valle-Perez, for a very different kind of episode. They go back to a time when the business was fighting to survive, the line of credit was nearly tapped out, customers owed tens of thousands of dollars, and Kevin and Jordan suddenly found themselves trying to figure out Qu
Are Your Service Advisors Killing Technician Production? (opens the original)
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This week on Repair Shop Reckoning, Kevin and Jason dig into a problem happening in shops everywhere: technicians are being blamed for not producing enough hours, but nobody is stopping to ask whether those hours were ever sold in the first place. If you expect a technician to produce 40, 50, or 60 hours, what is your service advisor actually putting on the board? Kevin breaks down what he's uncovering while digging through real shop numbers, including artificially high close rates, deleted decl
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