HeyJaredRatchet+Wrench Radio
Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.
- Indexed episodes, last 90 days
- 13
- Latest publication
- Sep 23, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 8, 2026
Latest episodes
Building a Training Program That Actually Works (opens the original)
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Training shouldn't end when the class does. Ellie Pentland of Throttle Muscle shares how repair shop owners can build more effective training programs by setting clear goals, keeping employees focused and following up consistently.
Why Good Shops Stop Growing (opens the original)
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Your parking lot is full. Your sales look good. So why does it feel like your shop isn’t moving forward? Jim Saeli explains how owners can spot the difference between activity and real growth, identify the bottlenecks holding their shops back and build the systems, teams and habits needed to reach the next level.
Why EV Towing Is Changing Everything for Repair Shops (opens the original)
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As more electric vehicles hit the road, they're reshaping more than repair procedures—they're changing how disabled vehicles reach your shop in the first place. Jeff Wiener, COO of Nation Safe Drivers, joins the podcast to explain why most EV roadside calls aren't caused by mechanical failures, why flatbed towing is becoming increasingly important, and how repair shops can prepare for a future where energy management, rather than broken parts, is driving roadside assistance.
From Giving Back to Getting Ahead: How Smart Shops Turn Community Impact Into Growth (opens the original)
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Giving back can do more than support a good cause—it can also strengthen your shop's reputation and deepen customer loyalty. In this episode of Ratchet+Wrench Radio, Christine Schaffran talks with Adam Sutton, CEO of DX3 Brands and RNR Tire Express, about how shop owners can turn community involvement into a strategic advantage by creating meaningful, authentic connections in their local markets.
Run It Like You Own It? Why That Mindset Fails Managers (opens the original)
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"Run it like you own it" has become a common phrase in independent repair shops, but what does it actually mean? In this episode of Ratchet+Wrench Radio, Bill Snow of Rad Air in Strongsville, Ohio, unpacks why giving managers responsibility without authority, expectations without training, and accountability without clear boundaries often sets them up to fail. From promoting top technicians into leadership roles to teaching financial literacy and building effective SOPs, Snow shares practical st
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