Property & Casualty 360 Perspectives Podcast
Perspectives taps into PropertyCasualty360.com's partners to provide leading insights on pressing topics shaping the industry.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 1, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
Why Embedded Intelligence Is the Next Level for TPAs (opens the original)
The Nuts-and-Bolts of Successful Communications During a Claim Event (opens the original)
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Blue Kangaroo Packoutz breaks down what strong communication looks like during a contents restoration claim, and where it's most likely to break down. Communication breakdowns during a contents restoration claim can quickly erode trust with policyholders, making clear ownership and consistent updates important to a smooth claims process. Yvonne Vanbibber , general manager of Blue Kangaroo Packoutz for Cincinnati and Dayton, Ohio, and David Gavilanes , franchise business coach for Blue Kangaroo P
Why Cost Containment Is a Key to Policyholder Satisfaction (opens the original)
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It starts with proactive communication and disciplined cost management. Listen to this podcast to hear how. When a project runs over budget or falls behind schedule, the ripple effect on a claim can be significant. Policyholders may risk exceeding their coverage before the work is complete, and trust in the carrier can erode. Brodey Snell , general manager of the 1-800 WATER DAMAGE franchise in greater Indianapolis, and David Gavilanes , regional business coach at 1-800 WATER DAMAGE , explain ho
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