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Process Debt

What is Process Debt?The hidden burden of inefficient processes that erode growth, employee satisfaction, and organizational successWe all have a little 'process debt' in our lives and careers.

Podcast · By Chris Terrell · English · US · Official site

Indexed episodes, last 90 days
9
Latest publication
Sep 7, 2026
Audience
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Earliest in this view
Jul 10, 2026

Latest episodes

  1. Episode · Sep 7, 2026

    Beyond Ignorance: Why We Fail in an Age of Expertise (opens the original)

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    The Process Debt Podcast: Improving knowledge work processes to help you reach One Peace Flow. In an age of infinite information, experts don't fail from ignorance—they fail from ineptitude. Discover how simple checklists stop operational failure. Understand the distinction between ignorance and operational ineptitude in knowledge work. Eliminate naked calendar invites by establishing brief alignment checks and clear agendas. Apply the cockpit rule to build focused, lightweight checklists that p

  2. Episode · Aug 31, 2026

    Facebook and the Distraction Economy (opens the original)

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    The Process Debt Podcast: Improving knowledge work processes to help you reach One Peace Flow. Uncover how the distraction economy drains 25% of your workday and learn how to break the cycle of digital interruptions to reclaim focus. Key Takeaways: Understand how platforms engineered for engagement create hidden process debt in knowledge work. Recognize the true cost of context switching—losing up to two hours daily and 24 minutes per interruption. Overcome cognitive friction during complex task

  3. Episode · Aug 24, 2026

    From Signal to Value: Finding One-Peace Flow in Knowledge Work (opens the original)

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    In a world inundated with digital distractions and artificial noise, finding genuine contentment in your work can feel impossible. Join us as we explore the concept of "one peace flow," adapting classic manufacturing principles for modern knowledge workers to prioritize value over endless notifications. Cut through digital noise and AI overload. Discover how knowledge workers can transition to One Peace Flow and focus on real signal to value. Key Takeaways: Why knowledge workers need to shift fr

  4. Episode · Aug 17, 2026

    The Hidden Cost of Unsanctioned AI: How to Avoid "AI-Assisted Process Debt" (opens the original)

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    Are you building a smarter workflow, or just generating AI-assisted process debt? In Episode 98 of the Process Debt Podcast, hosts Toby and Terrill sit down with HubSpot expert Chris Carolan, co-author of Surviving the SaaSpocalypse and creator of the AI Native Shift Framework. As organizations rush to integrate artificial intelligence, many fall into the dangerous trap of unsanctioned AI use, multiplying waste in knowledge work rather than eliminating it. Chris shares his framework for moving a

  5. Episode · Aug 10, 2026

    Bad Process Kills Good People (opens the original)

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    The factory floor was brutal, but it was legible: you assembled ten cars or you didn't, and you could see the waste piling up on the floor. Knowledge work took the clear verdict away and replaced it with constant ambiguity—no reel pops up at 4 p.m. to tell you that you hit "good enough." In this episode, Chris and Toby dig into how the systems we work in aren't neutral. They carry judgment. Email is a machine for transferring stress and rendering a verdict on your day; throughput reporting measu

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