Podcasts – Digital and Social Media Sports
A business-minded look at digital and social media in sports
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 1, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
Episode 330: Everything You Need to Know About AI Chatbots in Sports with Bill Bailey (Satisfi Labs, ex-Hornets, SSB) (opens the original)
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Watch or listen to episode 330 of the Digital and Social Media Sports Podcast, in which Neil chatted with Bill Bailey , Chief Revenue Officer for Satisfi Labs . Bill discusses what changed for conversational AI in sports when ChatGPT arrived and why LLMs improved the product instead of killing it, the guardrail work that keeps a team’s agent on-brand, his build-versus-buy rule (build your own internal tools, buy anything that touches a fan), the personalization ladder from a QR code on the suite
SPECIAL ANNOUNCEMENT: 13 Years of the Podcast. Made Something to Celebrate (opens the original)
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13 years of the Digital and Social Media Sports Podcast! To celebrate, allow me to introduce Skipper. Skipper is a tool that accesses the vast collective knowledge of this incredible group to help YOU learn and dive into everything the podcast has covered since 2013. 🟢 Ask a real question (“What are novel and emerging … Continue reading SPECIAL ANNOUNCEMENT: 13 Years of the Podcast. Made Something to Celebrate
Episode 329: Andrew Taylor of the NFL on Helmets-Off Content, Building the Fan Funnel, Growing the Game Internationally, and How Social Touches Everything (opens the original)
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Watch or listen to episode 329 of the Digital and Social Media Sports Podcast, in which Neil chatted with Andrew Taylor , Senior Manager of Club Social Strategy for the NFL . Andrew has worked across a variety of sports: a pro baseball team in Adelaide, Australia, then MLB, the NBA, four years at Greenfly, and now the NFL. We get into why social touches everything and content distribution strategy, the helmets-off content that outperforms everything else across NFL clubs, how a fan actually gets
Episode 328: Dave Benson on Scaling Athlete Access, Activating Meet & Greets, the Business of Fan Memories, and Operationalizing More Authentic Engagement (opens the original)
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Watch or listen to episode 328 of the Digital and Social Media Sports Podcast, in which Neil chatted with Dave Benson , Founder & CEO, SuperQuickQuestion . Dave Benson has sat in a lot of seats: ESPN, Bleacher Report, MLB’s Fan Cave, and a marketing run at IBM, before founding SuperQuickQuestion, the one-on-one, one-minute video meet-and-greet platform. We get into why the meet-and-greet has barely changed since our dads’ day, the eye-opening reality that 60% of contracted athlete appearances ne
Episode 327: Joe Farren on Building Sports Innovation That Drives Revenue, How Man City Rocked Roblox, 3D Data, and Emerging & Lasting Fan Behaviors (opens the original)
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Watch or listen to episode 327 of the Digital and Social Media Sports Podcast, in which Neil chatted with Joe Farren , Innovation Consultant, Future Sport Co . Joe Farren has sat in a lot of seats: six years at Hawk-Eye, leading the innovation unit at Manchester City, and now running his own consultancy, Future Sport Co. We get into the Man City Roblox playbook that drove 55 MILLION unique players (and 6,000 new members in four hours), why 3D player tracking data could one day rival media rights
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