Play It Smart
Learn how business leaders grew their businesses and dealt with challenges in a smart way:- Fundraising- First customer- Scaling- Acquisition & exit - Balance between work, health and family
- Indexed episodes, last 90 days
- 12
- Latest publication
- Sep 11, 2026
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- Earliest in this view
- Jul 11, 2026
Latest episodes
He Sold His MSP to Private Equity. In 18 Months, Most Clients Left. (opens the original)
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Shawn Walsh sold his managed service provider to private equity, and the buyer lost most of the clients within 18 months. What he now teaches owners about hiring, process, niches and the exit.
Six Private Equity Offers a Week, and He Sold to His Staff Instead (opens the original)
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Eric Rieger turned down private equity and sold WEBIT Services to his own employees. The real numbers on what an employee stock ownership plan costs and how it works.
He Ran IT Inside the Agencies. Then He Started Serving Them. (opens the original)
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Georg Dauterman came to managed IT from the other side of the desk. A history degree, a quarter-life crisis, a Mac repair bench, then years running IT inside publishing houses and a Havas ad agency. In 2004 he quit, with a three-month-old at home, and joined Valiant Technology: a Mac-heavy managed service provider (MSP) for creative agencies in New York and Los Angeles, built when everyone else sold Windows and called it a day. We get into how a creative-only practice actually runs. Every engine
The MSP Built for Clients Nobody Can Standardise (opens the original)
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Noah Landow co-founded Macktez in 1996 and is still running it, still independent, and still deliberately not built like the rest of the industry. Most managed service providers (MSPs) chase one stack across every client because that is what scales. Noah spent 25 years reluctant to use the label at all, because his clients cannot be standardised: nonprofits, cultural institutions, organizations in the middle of a build, and a public park in the middle of the Hudson River. We get into the mechani
The $500K Wire That Turns an MSP Into the Defendant (opens the original)
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A client wires half a million dollars to a criminal. Their cyber policy covers a hundred thousand, maybe two hundred fifty. The plaintiff's attorney does the math and knows exactly who to go after next: the managed service provider (MSP). Joe Brunsman has watched this from every side. He runs the Brunsman Advisory Group, an insurance brokerage in Annapolis built around MSPs, spent fifteen years with the United States (US) Navy, holds a master's in cybersecurity law, and has dealt with close to a
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