HeyJaredPayment Pulse
Payment Pulse, a podcast by Xplor Pay with a goal of humanizing and simplifying the complex world of payments.The go-to source for simplified insights into the ever-evolving world of payments.
- Indexed episodes, last 90 days
- 8
- Latest publication
- Sep 18, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 10, 2026
Latest episodes
Card Present vs Card-Not-Present: What's the Difference? (opens the original)
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What determines whether a transaction is card present or card not present? The answer involves more than whether a physical card is in the room. In this episode of Payment Pulse, Noelle and Joe explain how payment credentials are captured and why that distinction matters. They cover common card-present transactions, such as tap and chip payments, as well as card-not-present transactions made through online checkouts, virtual terminals, invoices, and payment links. You’ll also learn why card-not-
Are You Solving the Right Customer Problem? (opens the original)
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Your customers are telling you what they want. But are theirfeature requests pointing you toward the right problem? In this episode of Payment Pulse, Shannon and Michelle sharehow SaaS platforms can separate a customer’s requested solution from the underlying challenge they’re trying to solve. You’ll learn: How to uncover the need behind a feature request What turns isolated feedback into evidence of a broader problem Why adoption challenges may stem from positioning, onboarding, enablement, or
Where Should VSaaS Companies Invest Next (opens the original)
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AI is reshaping product strategy, organizational structures, customer workflows, and the way founders think about long-term enterprise value. Daniel Burton, VP of Payments at Xplor Pay, is joined by Mark Passifione, SVP of Integrated Payments at Xplor Pay, and Luke Sophinos, founder of Vertical SaaS Group. Together, they discuss how vertical SaaS leaders can determine where to invest next and why listening to customers is only the beginning. They cover: How AI is changing product development and
Meeting Customer Expectations at Checkout (opens the original)
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Customers have more ways to pay than ever, from contactless cards and mobile wallets to online checkout, self-service kiosks, and payment links sent by text or email. As these options become part of everyday life, they’re also changing what customers expect from businesses. In this episode of Payment Pulse, Noelle and Joe discuss how payment flexibility can improve the customer experience by making checkout faster, simpler, and more convenient. You’ll also learn why businesses don’t need to offe
Building a Better Payments Launch Process (opens the original)
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Launching embedded payments involves much more than completing a technical integration. It requires cross-functional alignment, thoughtful planning, customer education, and a long-term strategy for driving adoption. In this episode of Payment Pulse, Shannon speaks with Hannah, Senior Director of Payments for the partner channel at Xplor Pay, about what happens after a SaaS platform selects a payments partner. They discuss how launch teams coordinate product, development, sales, marketing, and cu
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