Own The Conversation
Helping you enhance your Conversational AI Career, whether just starting out or an old-hat at the game.
- Indexed issues, last 90 days
- 5
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- Sep 27, 2026
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- Jul 26, 2026
Latest issues
Conversation Design Has Moved Into the System (opens the original)
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<img alt="" class="sizing-normal" height="819" src="https://substackcdn.com/image/fetch/$s_!WQah!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc5a0379-0a85-4db3-acb4-c8f9aa9e9151_1672x941.png"
The Conversational AI Product Manager Has Left the Roadmap (opens the original)
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<img alt="" class="sizing-normal" height="819" src="https://substackcdn.com/image/fetch/$s_!Kv14!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F58ea5ada-fca8-4c74-8f11-dcb8798b2ef7_1672x941.png"
Forward-Deployed AI Has Gone Global (opens the original)
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Hello,The job between an AI demonstration and a working customer service is becoming easier to see.A Bot Jobs search for “forward deployed” returned 30 current listings. Eight were regional FDE roles from one company, spread across Asia, Latin America, the Middle East and Europe. Another was an internship.This is not evidence that every employer is about to adopt the title. It is evidence that the work is becoming more local and more specialised. Companies need people who can combine engineering
The Skill Employers Keep Hiding Inside AI Job Descriptions (opens the original)
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Hello,There is a word I kept finding in this week’s vacancies: evaluation.It appears in an applied voice AI internship. It appears in a chatbot product internship. It sits at the centre of a dedicated Spotify quality role and inside a principal Voice AI product brief at ServiceNow.That tells us something useful. Knowing how to judge an AI agent is no longer a specialist activity at the end of development. It is becoming part of how teams design, select, release and improve conversational product
The chatbot job is changing. Here’s the new career stack. (opens the original)
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Hello,Own The Conversation is back.I want the refreshed version of this newsletter to do one thing particularly well: turn what is happening in Conversational AI into useful career decisions.So, less link-dumping. More: What does this change about the work? Which skills are becoming more valuable? What can you do about it this week?Own The Conversation is a reader-supported publication. To receive new posts consider becoming a subscriber.<form class="subscription-widget
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