Outside the Vault
Exploring the future of banking through innovation, technology, and real-world insights from industry leaders.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 16, 2026
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- Earliest in this view
- Jul 8, 2026
Latest episodes
From Citi to San Diego, TX: Banking the Community He Grew Up In — with Pancho Perales (opens the original)
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In this episode of Outside the Vault, DCI’s Jason Ruyle sits down with Pancho Perales of First State Bank of San Diego to talk about his journey from large-bank consumer banking to serving a rural Texas community through community banking. They discuss the role technology can play in leveling the playing field, why long-term partnerships matter, and how community banks can prepare for changing customer expectations without losing sight of the people they serve. Pancho also shares what led First
From DCI Customer to COO: Chris Davis on the View from Both Sides — and What He's Building Next (opens the original)
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In this episode of Outside the Vault, DCI President and CEO Sarah Fankhauser sits down with new COO Chris Davis to talk about his journey from community banker and DCI customer to joining the company from the inside. Chris shares what that shift in perspective has taught him, along with his thoughts on Fintech, AI, data, DCI’s ownership structure and the importance of giving community banks clarity in an increasingly noisy industry. They also discuss why listening, transparency and strong relati
DCI Innovation Meetings: Where Bankers' Voices Drive Change with Sarah & Sandra (opens the original)
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Sandra Schmitt, Vice President of Application Development at DCI, joins Sarah Fankhauser to discuss the philosophy behind DCI's Innovation Meeting and User Meetings. They share how direct customer feedback has shaped product development for more than 20 years, giving community banks a meaningful voice in the technology they rely on every day. From roadmap discussions and enhancement requests to peer collaboration and face-to-face conversations, the episode explores how customer partnerships cont
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