On the Level with Margaret Heffernan
I write about how we think, invent and make decisions. I also ask difficult questions and try to answer them.
- Indexed issues, last 90 days
- 6
- Latest publication
- Sep 27, 2026
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- Earliest in this view
- Jul 10, 2026
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Every City Needs a Forest of Imagination (opens the original)
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The city of Bath has two UNESCO World Heritage site listings: one for its famous Roman and Georgian architecture, and one for its less famous landscape: a natural amphitheater of rolling green hills along the River Avon makes it the greenest city in the world. While tourists mostly come for Jane Austen and the swanky buildings in which her plots unfold, for the last 14 years residents have relished a different gift, the public art project called the Forest of Imagination. Conceived by Andrew Gra
Portrait of the Executive as a Young Job Seeker (opens the original)
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Hiring is in a terrible mess. It isn’t just AI. Or that there aren’t enough jobs for hungry young people. Or that those stuck with jobs they no longer relish describe themselves as ‘bedblockers’. It is all the above—and more.Over the last thirty to forty years, in an excess of managerialism, and a desire to make companies take HR more seriously, everything about employment has become more specific and rigid. Job descriptions run to pages. Qualifications, experience and precise preferences likewi
ERADICATING WILFUL BLINDNESS NEEDS MORE THAN A LAW (opens the original)
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This is an extended version of my article which appeared in the Financial Times this week. “We stand on the precipice of change.” Prime Minister Starmer’s euphoric announcement promised much for his ‘Hillsborough Law’. It’s name derived from the fatal crowd crash at a football match in 1989. 97 people were killed. But as bad as the disaster were the numer
FORGET THE LOW-HANGING FRUIT (opens the original)
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A huge project. Multi-faceted challenges everywhere. Could be sales or marketing or a product upgrade. Could be a transformation project. Everyone knows it will be difficult, long and contested. A few privately think it is doomed. Where to begin?Conventional wisdom and management traditions suggest starting with the ‘low hanging fruit’: in other words, picking the easy stuff will encourage the confidence and fortitude needed to get you across the distant finish line. Or so they say.But one of th
CATHEDRAL PROJECTS (opens the original)
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Last month, the exterior of Barcelona’s Sagrada Familia was finally completed: 144 years after it had begun and 100 years since the death of its most famous architect, Antoni Gaudi. Work still remains to be done on the interior and, like all such monuments, the cathedral will remain in a constant state of repair and restoration.Subscribe nowI’m not a big fan of the building; I find it visually aggressive and garish. And I’m in good company; Picasso detested it, Orwell confide
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