HeyJaredNorthbound Consulting Podcast
Empowering business owners with the tools, insights, and confidence to lead thriving, profitable companies—without burning out.
- Indexed episodes, last 90 days
- 10
- Latest publication
- Sep 24, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 10, 2026
Latest episodes
S2 Ep27 - Staff vs Boss, who’s the real problem? (opens the original)
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When a practice is struggling, the blame game often begins: Is it the staff? Is it the owner? Is it poor management? Or is there something deeper at play? In this episode, Northbound Consulting takes a candid look at one of the most common challenges facing practice owners today, the tension between leadership and staff. From communication breakdowns and accountability to unclear expectations, workplace culture, and management habits, we explore how seemingly small issues can create frustration,
S2 Ep26 - Make your Practice Busier (opens the original)
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A busy practice isn’t built by simply attracting more patients, it’s built by creating the right systems, delivering an exceptional patient experience, and consistently giving people a reason to choose your practice. In this episode, Northbound Consulting explores what it really takes to move beyond an unpredictable schedule and create a practice with steady, sustainable demand. We look at the factors that influence patient flow, retention, referrals, treatment acceptance, marketing, and the ove
S2 Ep25- How to Deliver Exceptional Patient Experience (opens the original)
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Exceptional patient experience doesn’t happen by accident, it’s intentionally designed, consistently delivered, and reinforced by every member of your team. In this episode, we take a deeper look at what it truly means to create a patient experience that goes beyond good service. From the first interaction to the final follow-up, every touchpoint shapes how patients perceive your practice, how much they trust your team, and whether they choose to stay, return, and recommend you to others. We exp
S2 Ep24- Hiring the Right People (opens the original)
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Hiring the right people is one of the most important decisions a practice owner can make. The right team members can strengthen your culture, improve productivity, enhance the patient experience, and contribute directly to the long-term success of your practice. In this episode, we explore the key principles behind making smarter hiring decisions and avoiding the costly mistakes that can come from rushing the recruitment process. From identifying the qualities that truly matter to building a hir
S2 Ep23- The Magic of Marketing (opens the original)
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Marketing isn't just about selling, it's about connecting, communicating your value, and getting the right people to notice your practice. In this episode, Northbound Consulting explores the "Magic" behind effective marketing and how practice owners can turn their marketing efforts into meaningful growth. From attracting the right patients to building a stronger brand, discover practical insights to help your practice stand out in a crowded marketplace. Upcoming Webinar: Social Media Made Simple
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